The amount of the loan will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Seems a bit deceiving. There does not seem to be a rhyme or reason as to who is affected. How much does Fast Cash Advance cost? The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. The initial approval is just a pre-qualification. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? My return was approved and I still haven't heard anything, Same here. What is the taxpayer cost for Fast Cash Advance? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The fee is an industry-wide standard across all professional tax preparation software. See all 11 articles. Back . When you call SBTPG bank keeping calling. IRS where my Refund shows ours was paid yesterday. Not even sure why I had to pay, but I see a lot of reviews about TPG and its not good. All loans have an Annual Percentage Rate (APR) of 35.99%. We'll help you get started or pick up where you left off. WHAT? Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. Give clients more time to request an advance. I believe what they are referring to when they state most get their refund advance in 1hour after IRS accepts is when SBTG receives acceptance from the IRS. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. My ddd was 2/9. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. . Real experts - to help or even do your taxes for you. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. You can contact TPG by clicking here. See more here. Once the return is completed, e-file the return. Based on your representations made during the application process and in this Agreement, we agree as follows. We have not yet committed to make any Loan. 6 - Fast Cash Advance. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. Currently, check cashing at Walmart is not available in NJ and NY. So bogus I need some answers, they were advancing that's why i went with them. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. TurboTax Live tax expert products. Why isnt TurboTax checking to see why they are holding folks refund? New comments cannot be posted and votes cannot be cast. Filing status. this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. We'll help you get started or pick up where you left off. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? Shipped straight to your door. It's horrible other are dealing with issues but at least I know it's not just me . @CarissaMThanks for engaging with us. Self-employed taxes. And even if the IRS gave you that date, it's not tomorrow yet. Shipped straight to your door. This section only applies to checks for tax year 2019 and prior. You'll decide how you want to receive your refund amount too. Premier investment & rental property taxes. What if a client wants a card but not a Fast Cash Advance? Tax professionals may issue checks from their office once IRS or state funding is received. Fast Cash Advance. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). This sub-reddit is about news, questions and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Whats the point? High loan approval rates means you enjoy more happy clients and more positive word of mouth. I was told to call the IRS but I can't reach anyone. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. View help center. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. **Say "Thanks" by clicking the thumb icon in a post. Never again. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. Process 40+ RTs and get a free premium marketing kit.5. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Ask questions and learn more about your taxes and finances. Trouble logging in? **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Access a library of free videos and digital ads you can use for social media, your website, email, and more. Free Military tax filing discount. If the taxpayer needs assistance with logging in to the TPG website, they will need to use the help available from the icon on the TPG website. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. How long does it take to get my refund? You have clicked a link to a site outside of the TurboTax Community. /r/IRS does not represent the IRS. Ive never seen a deposit yet come after the deposit dates. If you get through let me know what they say. Do not enter commas or decimal points. Once your federal return has been accepted by the IRS, only the IRS has any control. Starting in tax year 2020 both ProSeries Professional and ProSeries Basic users will need to use TPG's web portal to print taxpayer checks. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. In State Pay-by-Refund Option sectioncheck. Thank you for sharing that information. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. TurboTax does not receive any updates from the IRS. I was told I was approved and even directed me to create an account with credit karma? SSN. There are two ways of checking the Pay-by-Refund status. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. You can also read the terms and conditions for the refund advance byclicking here. Tax returns may be filed electronically without applying for this loan. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. You can check to see if the IRS has funded the refund directly on TPG's website. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. For more detailed information, please clickhere. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. It's either deliberately misleading customers, or signing on false terms..? Questions about prior year tax filings? They just tell you we dont know why youre declined. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. A. Approved - Find the $ amount of loans issued and the number of taxpayers that have received a loan 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. SSN. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. Refund. Checks are printed from TPG's web page. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. Taxpayer info . Did the information on this page answer your question? When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. So why all of a sudden, am I no longer approved? Simply sign in to TPG's taxpayer portalusing the information from your client's return. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. At first I had all green circle with a very small red piece, that said $7 was taken out. TurboTax only gave you an estimated date for your refund---that was not a promise. If you want to run a report for a specific client, highlight that client. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. Not in my bank! to receive guidance from our tax experts and community. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. In-season Fast Cash Advance available first day of filing. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Youre probably right. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Awesome! I used Turbo tax and the credit karma card and I dont want this issue. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Then directed to set up the turbo debit card account. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. View refund status. For instructions on running these reports see How do I run reports? For more detailed information, please click here. . Fees for other optional products or product features may apply and will be disclosed at the time of application. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. IRS shows paid and sent to bank. How to check my refund status with IRS; See all 9 articles Checks. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? Have red circle but no funds deposited yet. About us . Offer and terms subject to change at any time without prior notice. Im not using that crap now! I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. TPG Refund Transfer details. This includes a technology fee of $19.95. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. 2 Pre-ACK Fast Cash Advance available Jan. 2. You can also contact the IRS regarding your refund by calling 800-829-1040. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. Exact same situation here. What is Fast Cash Advance? My best guess is that ACH between TPG and Credit Karma is using the cheap slow method that can take 1 to 2 business days. If you still have questions and concerns, please contact customer support, they will be able to better assist you. Help. Ask questions and learn more about your taxes and finances. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Find a tax pro in your area and see the tax-related products they offer. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Cookie Notice *Important: The refund amount field is not the amount on the check. What happens after a Fast Cash Advance is approved? Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? @Tabathapay1 How did you pay for your Turbo Tax fees? Pay-by-Refund is only available on current year tax returns. You would think with the fees we paid they could have used same day ACH. I signed the disclosure agreement allowing turbo tax to share my tax information to green dot bank to process my advance. I was told as soon as they receive the return status they will make their decision. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. View refund status. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. The only common denominator is SBTG. Same crap happened to me! For more information, please see our Originally started by John Dundon, an Enrolled Agent, who represents people against the IRS, /r/IRS has grown into an excellent portal for quality information from any number of tax professionals, and Reddit contributing members. Hand off your taxes, get expert help, or do it yourself. By clicking "Continue", you will leave the Community and be taken to that site instead. You can also read the terms and conditions for the refund advance by clicking here. More details can be found in your TPG user manual. There are two ways of checking the Pay-by-Refund status. I just don't understand what is going on. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. Please call 1-888-679-8122 for further assistance. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. TurboTax does not receive any updates from the IRS. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. We are glad you received your refund on time. Still have not received a response to the issue. My DDD is 2/24 and still unfunded. Follow the TPG instructions to print checks. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. What is the TurboTax phone number? Using TT and Chade Bank for final deposit location. TurboTax Live Basic Full Service. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. What's the status of my refund? I hope its better by mid-FebruarySmh. Press 1 for English. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. It may be a good idea for their administrators to do some PR right now. GO2bank Visa Debit Card. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Archived post. This is some bull**bleep**. These loans are free to the taxpayer and cost the preparer $39.95. Not all consumers will qualify for a loan or for the maximum loan amount.
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