Submit a request Sign in Staysure Support; Claims; . Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. If you want to claim for multiple sections of the policy (eg: cancellation, and lost of baggage) you have to phone a specific number, which directs you to their website. Contact details for all offices are below. I am claiming for more than one of the reasons listed above, Your travel insurance policy number (youll find this on your Validation Certificate), Digital copies/photos of receipts or other documents to support your claim, A copy of your positive COVID-19 test result, if your claim is COVID-19 related. 878 0 obj <> endobj telephone, email, post or via SMS. . Calling from Canada: +1 819 780 0639 - Monday - Friday: 8.30am - 8pm. Customer Services Manager, Allegany Insurance Group. Av. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Pre-existing medical conditions. Staysure is a trading name of TICORP Limited. UK and Ireland claims only. Call our UK contact centres free. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Its important to contact us as soon as possible about your claim. Search Insurance Carriers. Claims Solutions Legal Solutions Insurance Services Consulting Technology About Davies All. If you would prefer you can contact our renewals team on 0800 652 2044. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Monday to Friday: 8:30am 8pm By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. CSA Claims. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. Yes, you can do this easily on your My Staysure account. Bank Holiday Monday 1 May: 9am 5pm, Within the USA and Canada: Between January and August 2022, we settled over 30,000 claims and paid out over 23 million. Select your location and related market below and a member of our team will be in touch. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. This site requires JavaScript to function properly. Failure to contact Staysure Assistance may mean that we are not able to provide cover or we may reduce the amount we pay for your medical treatment, or additional travel expenses. Staysure is a trading name of TICORP Limited. Staysure claims can be made over the phone to their emergency or general claims line or via their online claims process. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. - Saturday: 9am - 5.30pm. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv Select your location and related market below and a member of our team will be in touch. Skip to main content. - Sunday: 10am - 4pm. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. You can expect to hear from us within 5 working days of submitting your claim. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). Phone number: 01604 210845 . Registered address: 5thFloor, 20 Gracechurch Street, London, United Kingdom, EC3V 0BG We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and The Personal Finance Awards. Calling from the UK: 01403 288 414. By clicking Submit you agree to receive email from Davies. Why Staysure; Blog; Claims; Help and Support. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Log in Log in Staysure complaints. Watch our short film featuring two Staysure customers, Denise and her husband Michael, and how Staysure helped them when an accident meant that their holida. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. How long do I have to make a claim? Please enable it to continue. This long running claim began when the roof on a new building failed after the building was complete Quick thinking loss adjuster determined to reach storm affected customers. 24/7 Outside UK: +44 1403 289 161 Within the USA and Canada: +1 833 780 0661 By email or post By email (response within 48 hours) expat@staysure.com By post Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB Complaints For complaints regarding the policy sale and service Youll be able to view, download and print any documents you need for your trip away. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. : +49 (0)89 244455270 Fax. Pick and choose how youd like to hear from us e.g. If you change your destination to a different geographical region that is deemed higher risk by our underwriters, there may be an additional fee for cover. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). 3-5 Rushmills Business Park, The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. Erie, PA 16508. Am I eligible for Staysure travel insurance? Contact Us; Complaints; Policy Documents; Login; Get a Quote; Call Us . +1 844 780 0639 Calling from the rest of the world? * Claim details* (please submit as much . Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. - Calling from outside the UK: 0044 1604 210 845 Get all the details about their fees, rates, costs, and complaints on platforms like yelp, Reddit, BBB, and much more on InsuranceCheck Find out if they are legitimate & Safe. For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. Great price for insurance that met my needs. 1. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. After all, having something go wrong on your holiday is bad enough without worrying about your claim. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. | Read 220,881-220,891 Reviews out of 220,891 If you would prefer you can contact our customer services team on 0333 006 8033 Or if calling from outside the UK +44 1604 210 845 Opening Hours - Monday - Friday: 8.30am - 8pm - Saturday: 9am - 5.30pm - Sunday: 10am - 4pm Bank Holiday Opening Hours: To make a claim relating to cancellation, call 01403 288 410. To ensure you contact the correct team, please select how you purchased your travel insurance policy: Directly with AXA Through your travel company, bank, or another provider Available 24/7. If changes include increases to your original trip duration, or you move your trip to a later date, there may be an additional fee to increase your levels of cover. Speak to our claims team if your travel provider/airline/credit card company can't offer you a refund. Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip. Claim Form 1 | P a g e STAYSURE is a trading name of TICORP Limited. - Calling from within the UK: 0333 014 4512 hb```urbB eaX0tNPdvLMGCI^$yQAah@6l`,G2)q03aa\Qm*k9s620Z;1\d8 1J_Zm(wn D +,] Claims Enquiries There are different ways you can contact our claims team: Call Us Call us via our dedicated claims telephone lines. Cover your car with us and join the 2 million people like you we're already looking after. For the relevant contact information, please select your reason for claiming below. Staysure Support. Get in touch How we've helped our clients Digital solution slashes claim lifecycles in half and delivers memorable customer experience If you'd prefer to speak to a member of the team on, please call us on: Defaqto has given our car insurance a 5 Star . This site requires JavaScript to function properly. UK Contact Centres. If you need to make a claim for the loss, theft or damage of your baggage, you'll need documentation to support your claim. Georgia. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). You can make simple changes to your medical conditions online. The following claims can't be submitted online. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. This site requires JavaScript to function properly. Get in Touch The Office Address: Reactive Claims Ltd, PO Box 353, Alton, GU34 9LE, United Kingdom Email: info@reactiveclaims.com Phone: 01420 383010 Business Hours Monday - Friday - 9am to 5pm Saturday - Closed Sunday - Closed hbbd```b``3@$dL` If you need more help, please visit our FAQ Help Centre. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . (2) Subject to eligibility. First name* Last name* Email address* Contact number* Address Line 1* Address Line 2 City* Region* Postal Code* Country* Claim reference number Who is your insurer? Contact. 9:00am - 5:30pm . Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. %PDF-1.6 % Staysure is a trading name of TICORP Limited. Bedford Road, * (1) Discount excludes Optional Extras. Davies indicated they "hoped" to settle claims 22 September, that date is now well past. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. I am claiming for more than one of the reasons listed above. (3) Direct online sales only. Britannia House, Reset Search. . Diabolical. Can I claim on behalf of someone else who has a policy? The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. If you already have your policy details to hand, you can also visit our Claims page. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Available 24/7, from anywhere in the world, on any device, its the easiest way to view your documents or to make any changes. Sunday: 10am 4pm Sat. We appreciate your patience as we continue to help as many people as we can. They'll be able to give you a crime reference number or a Property Irregularity Report (PIR), which you . If you are not satisfied with the service received please forward details of your complaint to: Customer Services Department +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Your original holiday destination was covered by a European policy, but your new destination is listed as a Worldwide policy destination. For existing esure Car Insurance customers, when you, or anyone permanently living in the same residential address as you insures additional cars with us direct online we'll discount each new policy by 10%*. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. . Was promised that claim would be settled by 21st Oct and also . If you need more help, please visit our FAQ Help Centre. Consiglieri Park Estrada Consiglieri Pedroso, In addition, I have referred to your claims team in order to urgently review your claim. Submit your details Submit a claim enquiry via our contact form. Sun. If youre unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. We enhance our service with technology to deliver cost and time savings to our customers. Calling from outside the UK: +44 1403 288 414 Simply complete your details in the form below and a member of our team will be in touch. https://www . Staysure is a trading name of TICORP Limited. Once complete please email the Form (s) to: info@csal.co.uk along with copies of any supporting documents. If youd prefer to speak to a member of the team on, please call us on: Do you agree with Staysure Travel Insurance's 4-star rating? Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. read more. Call our contact centre on +34 952 010 057. We dont think claims should be rushed, so we deal with each with the same care and attention they deserve. Mon - Fri. 8:30am - 8:00pm. Well need this information to check your policy and begin to process your claim. Great cover at great price. Staysure Expat, You can find all the information you need to make a claim in your My Staysure account. There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. 9:00am - 5:30pm. You're in good company. %%EOF Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Saturday: 9am 5:30pm There are a number of ways you can register your complaint: By telephone: Customer Services on 0800 652 9957 By e-mail: complaints@staysure.co.uk In writing: The Complaints Team Staysure Britannia House 3-5 Rushmills Business Park Bedford Road, Northampton NN4 7YB We will always try to resolve the issue within 3 days, but if not, we will You cannot add new travellers to your policy. You have 21 days to contact the Doctor about arrangements for you to see the report. For all other enquiries, please call 01708 339026. Updated. Select your location and related market below and a member of our team will be in touch. 11.00. 877-AAA-GLIA. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property.
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