I tried everything, and no luck.. WebJoin the 5,909 people who've already reviewed TNT. 1774 N University Pkwy. Not to say they are perfect, but I would trust RMSD over a courier company any day of the week. in Wolverhampton collect from us regularly after each sale. Processing Time and Return of Passport It may not display this or other websites correctly. The support documents are received today, which is 20 days after receiving the passport. WebDaughter (aged 16) applied for an adult passport. There is no contact with them. But delays delivering the documents are adding weeks on top of this, according to complaints on Trustpilot and Twitter. 20 days later and nothing - Can't get through to TNT and @HM_Passport seems to have washed their hands of it. I had to take a day off of work to receive it, as its extremely heavy. on 17/06/2021. So to start they left a fed ex we missed you card. WebThe interior of a T&T store On March 5, 2007, The Tyee reported a case of a foreign temporary worker who claimed to had been exploited, and had his passport seized by T&T Supermarket. TNT have been a complete let down on the delivery of a critical, time-sensitive package. Excellent Service, thank you TNT! Wikipedia ', In most cases travellers will depend on the flexibility of their booking. Also my property has cameras so they have not attempted delivery at all. I went online to look at the delivery tracking to see when the other parcel would come and was surprised to see in the proof of delivery that the driver had forged my signature. TNT - NOT EVEN WORTHY OF ONE STAR, sadly that was the lowest option. Anyone can write a Trustpilot review. TobiJ Awful service, I really am questioning why so many government organisations are using this inept courier to handle their services. Adult passport was posted through the letter box as we weren't in, child's passport was delivered at 7.30 saturday morning. The Philippine government is preparing to evacuate Filipinos from Sudan, where battles have raged since over a week ago due to a power struggle between rival military factions. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. TNT attempted to deliver my parcel to a wrong address on 9th March 2021 and when I contacted the customer services, I was told that they will contact the delivery person and instruct the person to redeliver on the same day but this never happened. 455Lane My driving licence arrived this morning (I needed the passport to renew my driving licence, thats why I was so desperate to get it). WebJoin the 6,595 people who've already reviewed TNT. Suggested companies are based on peoples browsing tendencies. To make matters worse, when they foul things up, they NEVER attempt to make amends; it's always the take or leave it service. Going nowhere soon, as passport problems mount - The Guardian It added that it was "nearly impossible" to get information from TNT and the Passport Office was seemingly uninterested in helping. First notification of it even being on the way was an email with photo of the front door of the building and link to arrange redelivery, useless 12 hour timeslot following day meaning cant go out, and if it had been a working day would have had to take the whole day off. The fact is, all the stuff written on the envelope makes it patently obvious that there is an important document enclosed that could be worth a lot of money if sold onto the wrong person. TNT passport tracking The Passport Office said it was doing what it can to sort out the issue: We are aware that delivery demand is currently exceeding the capacity in some parts of our UK delivery partners network. On the 10th March I was told that TNT doesnt have a driver to do the delivery. The doorbell was not rung, there was no slip left and we have video surveillance showing that no-one attempted to deliver anything! Delivery firm apologises for UK passport Takes ages to get through to them on line. TNT was due to deliver my brothers new passport from early March and we never received it. I have a tracking number but not an account number as I'm not the business that sent it but on the business paid for it and is waiting for the delivery which is urgent. Only in the rubbish bin, I have not looked for that message. FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. An international delivery company that cant find my property unless I provide instructions on how to get there is so poor, they should be embarrased, written by More parcel chaos: TNT took six months to deliver my passport But the reports on Trustpilot from people trying to get passports delivered by TNT will not make for happy reading at passport HQ. Could not tell me when to expect delivery and I'm still waiting. Welcome to TNT UK. Most travel insurance policies won't cover you if you're unable to provide documentation needed for travel before departure. That would be worth knowing. Readers are also emailing to say that it is increasingly difficult to get information out of HMRC if you have a query that is not standard and now this at the passport office. A really frustrating incompetent service. Do not bother with this failing company, booked pickup at 11am and no show from them. We shouldnt have to have to go through all this to get our passports, though. And now I have to call begging for answers about something that wasn't my mistake. Wife waits in, but can't arrange for someone to pick the kids up again for the 2nd day in a row. company number 03997482, registered in England and Wales. Looking online, it seems a huge number of other people are having similar problems. Verification can help ensure real people write reviews about real companies. I can accept the odd delivery problem, but forging my signature is wholly unacceptable, and gives a big question mark about credibility, trustworthiness, ethics and legality. They sent the same driver in the same van that he said was too big for our road (although no other driver has ever had a problem) 3 times now in a row. How is it not a GDPR breach since it has identifiable personal information - full name, gender, DOB, place of birth, passport info & your address, which they have misplaced/delivered to the wrong person? This is not a delivery company I would recommend to anyone, written by I need not have worried at all. There is no contact with them. Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. Honestly sh**t service, this company needs to be shut down. 1 - Text saying passport out for delivery last Thursday, scan at 6.29am that day says the same. We apologise for any inconvenience caused.". They had it booked for tomorrow! This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network. on 03/06/2019. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For some customers, this has meant an extended delivery service from what would normally be a two-day service. TNT lost my new passport - What to do? | Page 3 passport We have already reported on the shambles at the DVLA. on 15/10/2021. Shocking behaviour from a Dutch company, I would expect better. Alternatively you can claim up to 500 towards the cost of a trip if it has to be cancelled, or towards alternative travel to the destination. Which goods are considered dangerous or hazardous goods? Not sure if it was a special case or because it went missing, but I said I did not want to risk using TNT again and the passport guy said I could use a pre paid RMSD envelope but also had to write and sign that I take full responsibility if it goes missing using RMSD, which I did, no way I was using TNT again. Passport Office workers across UK to strike for five weeks over pay, UKpassport delays affected hundreds of thousands of people this year, More than 50,000 passport applications past 10-week wait, MPs told, Johnson threatens to privatise Passport Office over backlog, Meltdown at UK passport renewals forces travellers to cancel Easter breaks, Year of delays: how UK government services seized up in the Covid crisis, Travellers warned of up to 10-week wait for British passports. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. Just awful, Information provided by various external sources. Was told it was coming today but when I checked it has now been moved to Monday.". Now it is with its courier, TNT, to deliver, I have come to a dead end. The new passport etc was received by RMSD. I wouldve been better off speaking to the automated lady. On board the worlds last surviving turntable ferry. Id just given up when a white van pulled up and a man delivered it. Do not get me wrong, in this house always is someone home. written by I had to send my driving licence in to the passport muppets. Applicants have already been warned they may face waits of up to 10 weeks for their new passports to be processed. It says: Her Majestys Passport Office and its suppliers are committed to delivering the high standards of service that our customers rightfully expect, and we work together to make improvements to help meet our customers needs.. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Posters claim to have been waiting up to 12 days for a delivery. Citadel's $300M gamble, 3 Musketeers, Evil Dead Rise, Superman 4K, Three Colours 4K, and good TV! TNT Not even sure if they actually knock on my door or not. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. Phone line cuts off regulary. A really frustrating incompetent service. written by written by You can do that online. "Many have had to cancel their travel plans as a result and lost out on hundreds or even thousands of pounds. Give contract of peoples important documents to a terrible company First get a text yesterday , passport out for delivery . Angela asked if she could collect her passport from the depot - but wasn't given permission. Passports: Delivery firm apologises for UK delays - BBC News How long are people waiting to hear of TNT after receiving an email from the passport office saying sent You can check tracking yourself Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field March 18, 2022 at 5:55 pm #10052 pugalug Participant If you haven't seen them by 16.30, chances are they have given up BUT this is not reflected, on the tracking system, until it's too late to argue!! Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. They have all been failures leaving me sat at home awaiting them. Instead it rang the wrong door, despite the fact that she'd pinned a notice to the door explaining where to deliver. But if nothing has happened by the end of Tuesday, I will give that email address a go. I still havent had a reply from the passport office even though I emailed them last weekend and should have had a reply within 72 hours. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by When I ordered my passport online it never crossed my mind, when it said my passport would be returned by secure delivery, that there would be a problem! TNT is right, because using them blows up in your face! Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. Really distressed. HMPO should really rip out the contract they got with TNT and just stick to RM, Didn't delivery passport just sent a picture of the wrong street and said they unable to deliver. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Here are 8 tips for writing great reviews. She died after my passport was issued and I couldnt say goodbye because TNT wasnt able to deliver it. Dont use them! TNT have been a complete let down on the delivery of a critical, time-sensitive package. BRITS have been forced to cancel flights for Christmas holidays and funerals after problems with passport deliveries due to demand.
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