838 0 obj <>stream You can get any drugs covered by Kaiser Permanente at one of these pharmacies. WebBy phone: Call the number listed on your billing statement or the Member Services phone number listed on the back of your ID card. How can I protect myself and my family? Starting from the northernmost county of southern California--Ventura--and going south to San Diego, southern California is home to the following Kaiser-affiliated hospitals: Community Memorial Hospital of San Buenaventura 147 N. Brent St. Ventura, CA 93003 (805) 652-5011 Antelope Valley Hospital 1600 W. Avenue J Lancaster, CA 93534 (661) 949-5000 833-574-2273. Patients often have compromised immune systems; anyone who is experiencinga cough, cold, or other symptoms of illness should not visit. 8954 Rio San Diego Drive, Ste 406 Select Manage payment plan to add the new bill charge amount to your payment plan balance. Web7.1.1 KAISER CLAIMS MAILING ADDRESS & PHONE NUMBERS California Region 800-464-4000 (Northern California) PO Box 12923 Oakland, CA 94604-2923 (Southern California) PO Box 7004 Downey, CA 90242-7004 Colorado Region 303-338-3800 PO Box 373150 Denver, CO 80237-3150 Georgia Region 888-865-5813 or 404-261-2590 PO Box WebFontana Medical Center. 5:30am PST 4:00pm PST (8:30am EST 7:00pm EST), Georgia Members: 1-855-265-0311 Adult telephone appointments are availablefor situations meeting certain criteria. or Today, we provide care to more than 4.8 million Kaiser Permanente members a membership that reflects the vibrant ethnic and cultural diversity of the region. We want to speak to you in the language that youre most comfortable with when you call or visit us. This may include a person(s) not legally related to the individual. Important things to remember before your hospital visit: *Most features are available only to members receiving care at Kaiser Permanente medical facilities. Only pharmacy, lab and imaging services will be open at this site. WebKaiser Permanente leadership team is composed of executives who are committed to making strides in total health for our members. In specialty units visiting hours may differ. Your online payments can be found in the Payments tab of the Billing and payment details section for each bill. Our physicians look forward to maximizing their time with you to address your health concerns. Where can I find more information about my Kaiser Permanente health plan benefits? Under certain circumstances, physicians or staff may ask visitors to leave theroom while examining a patient or performing a procedure. 818-719-2000. Some people have latex allergies; for that reason, latex balloons are not allowedin the hospital. You can download your official immunization certificate for use with school entry, camp, or for an employer. Why didnt the charge or payment appear on my bill? Select theAdd payment methodradio button from the , Select another saved payment method on file or select the, After you update your payment plan, return to your Billing Summary screen and select, .Delete the old payment method by selecting, Delete your old payment method by selecting. Admitting privileges of other providers may vary by plan and facility. It does not have to be a Kaiser Permanente network pharmacy. Labor & Delivery Virtual Tour >. You can do so in the Message Center. *Most features are available only to members receiving care at Kaiser Permanente medical facilities. Download your health summary. Southern California Permanente Medical Group Colorado. (function() { If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . The visiting hours will normally be from 11:00 am to 8:00 pm. For questions, please call 800-777-7904 (TTY 711). external page, 5601 De Soto AvenueWoodland Hills, CA 91367. Kaiser Permanente is not responsible for the content or policies of external websites. The pages dont seem to be displaying correctly. Depending on the care you received, you may get a professional bill, a hospital bill or both. To find: Kaiser Permanente medical office providers hours, search our facility directory. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. You can also call the Medical Board of California at 916-263-2382, or visit their website . Register. Most features are available only to members receiving care at Kaiser Permanente medical facilities. We want to speak to you in the language that youre most comfortable with when you call or visit us. You can make Pharmacy payments by going to the Pharmacy section of our website or mobile app, but you must visit the Coverage and Costs section to pay your medical bills. *National Provider Contracting and Strategyis responsible forproviders or vendors contracted with a National Agreement or any form of national contract with KP. Kaiser Permanente Riverside Medical Center now offers an electric mobility cart for those who need assistance getting around the medical WebKaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan , CA What are my rights and protections related to the No Surprises Act (HR133)? Our goal for Southern California is simplehelp communities thrive with care and coverage, together. 11:00am PST 7:00pm PST (8:00am HST 4:00pm HST). WebCalifornia Members: 1-888-251-7052 Hours of Operation: Mon Fri 8:00am PST 6:00pm PST (8:00am PST 6:00pm PST) Hawaii Members: 1-888-529-1553 Hours of Operation: If you would like to report an error in provider or facility information,please contact us. Visitors under the age of 12 must be accompanied by an adult at all times. Mid-Atlantic Members: 1-888-567-6847 With the outbreak of COVID-19, we want to ensure we are ready to care for the most critically ill patients while also meeting Contact the office in your area if: Track your requests for Medical Records, Family Medical Leave Act (FMLA) Medical Certification, and State Disability Insurance (SDI) certification requests, Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.,1300 SW 27thSt., Renton, WA 98057. Southern California Permanente Medical Group (SCPMG), Chair of the Board and Chief Executive Officer WebContacting Kaiser Permanente - California. There are two ways to check in for appointmentsat the receptionist desk, or at our self-service kiosk. Call 1-833-KP4CARE (1-833-574-2273) for medical advice at any time, 24 hours a day, every day. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). 2023 Kaiser Foundation Health Plan, Inc. We are unable to switch you to this area of care, Navigation Menu - Opens a Simulated Dialog, National Provider Contracting and Strategy*, Cigna Providers Outside a Kaiser Permanente State (Outside CA, CO, DC, GA, HI, MD, OR, VA, WA). When setting up a payment plan, we will calculate the number of payments required to pay off your payment plan balance.For questions about your payment plan, you may also contact. Visitors may be asked to leave at the discretion of the staff. Many leading organizations consistently recognize the quality of our care: Ramin Davidoff, MD It may not include pending charges or payments. WebChoose from the selections below or on the left to contact a representative and get assistance with questions and requests related to your clients' Kaiser Permanente account. Ask your doctor if he or she can help you make a personal health record. Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. To prevent the spread of illness, visitors should wash their hands when enteringand leaving a patients room. Hours of Operation: Mon Fri We are unable to switch you to this area of care. 0 Only pharmacy, lab and imaging services will be open at this site. } All rights reserved. Use of the Emergency Department for urgent care may not be paid by Kaiser Permanente. Selecting these linkswill take you away from KP.org. on: function(evt, cb) { You can also contact Medicare for fraud-related questions and concerns at: Phone: 1-800-HHS-TIPS (1-800-447-8477) Fax: 1-800-223-8164 TTY (for the hearing-impaired): The availability of physicians, hospitals, providers, and services maychange. event : evt, We are unable to complete your request right now. Kaiser Permanente Riverside Medical Center adopts the following definition of family for purposes of hospital-wide visitation policy: Family means any person(s) who plays a significant role in an individuals life. Kaiser Permanente medical office providers hours, search our facility directory Affiliated providers office hours or languages spoken by front office staff, call their office directly Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. No. Why not? Maria Guzmans passion for patients started when she witnessed hospital staff treat her close loved ones who were fighting cancer with such love and compassion. We value ongoing learning, collaboration, and continuous improvement. or *Most features are available only to members receiving care at Kaiser Permanente medical facilities. WebKaiser Permanente Southern Californias Medicare Plan has received a 5 out of 5 rating from the National Committee on Quality Assurance (NCQA) in its Medicare Health Note that Hospital and Medical Office records released as part of this request may contain references related to mental health, addiction, and HIV conditions. You will need to contact the members designated region by phone and speak with a live representative. How do I change my payment method or add a new one for my payment plan? For your convenience, we accept payment by cash, check, American Express, Discover Card, Visa, MasterCard, or debit card (with the Visa or MasterCard logo) at the reception desk. endstream endobj startxref If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . external page. How do I add a new charge or make changes to my payment plan? ?,&F&KGaBg`` b!& Additionally, it includes changing your physician or switching to another health plan. I received a notification that says my credit card is about to expire. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057. To find: Kaiser Permanente medical office providers hours, search our facility directory. Your doctor will review your information to determine the appropriate timeframe requested for certification and may contact you for further informationRequest FMLA medical certification. For the past 12 years, Kaiser Permanente in California has earned the highest possible rating for clinical effectiveness in the annual Healthcare Quality Report Card from Californias Office of the Patient Advocate. Family includes a minor patients parents, regardless of the gender of either parent. Sometimes, it can take several weeks to process the bill after a visit to a doctors office or hospital, depending on your health plan benefits and the services you received. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. Note: The use of this email is ONLY for submission of pre-certification requests. Hours of Operation: Mon Fri We have created a list of Kaiser Permanente phone number and claim addresses to help people to submit health claims easily and get reimbursement of their medical bills. Contact 866-213-3062 (toll free) for instructions on electronic claims submission. Kaiser Permanentes payer ID number is 94320. Kaiser Permanente Riverside Medical Center now offers an electric mobility cart for those who need assistance getting around the medical center. Department, 10800 Magnolia Ave Through the Kaiser Permanente website and mobile app, you can: To make sure youre using the web browsers we support, review our technical information. Print your immunizationshere. After 8:00 pm all visitors must check in with security and obtain a pass. If youre already registered on kp.org, youre all set to start using your Kaiser Permanente app. You can also call the Medical Board of California at 916-263-2382, or visit their website . Hours: 24/7, Or by phone: 1-833-KP4CARE (1-833-574-2273) Labor & Delivery Virtual Tour >. How will I know when my balance will be paid off? { We want to speak to you in the language that youre most comfortable with when you call or visit us. How do I get Medi-Cal Members: This directory includes Kaiser Permanentes outpatient pharmacies. Southern California contact details. Kaiser Permanente providers accepting new patients, call (404) 365-0966, 1-800-611-1811 (toll free), or 711 (TTY for the hearing/speech impaired) affiliated providers office hours or whether they are accepting new patients, call their offices directly The information in this online directory is updated periodically. Learn more about interpreter services. Disclaimer-The material contained on this site is for general information purposes only. Here are some tips to help you get the most out of every visit with your doctor. WebTo find out about each medical groups doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to 7:00am PST 6:00pm PST (8:00am MST 7:00pm MST), California Members: 1-888-251-7052 Obtain a doctors note (work status report) that certifies your medical impairment. Long Beach Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity or marital status. ** This is a Kaiser Permanente Affiliated Hospital. Learn about Health Care Reform. WebSpecialties: Services at this medical center have temporarily changed. Kaiser Permanente providers accepting new patients, call (404) 365-0966, 1-800-611-1811 (toll free), or 711 (TTY for the hearing/speech impaired) affiliated providers office hours or whether they are accepting new patients, call their offices directly. For more than 70 years, Southern California Permanente Medical Group has practiced ethical, evidence-based medicine keeping our patients at the center, while also delivering high-quality care with compassion and heart. Patient Assistance can help you with Patient concerns, Advance Directives & General questions regarding our facility & services. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). endstream endobj 42 0 obj <>/Metadata 3 0 R/PageLabels 38 0 R/Pages 39 0 R/StructTreeRoot 7 0 R/Type/Catalog/ViewerPreferences 58 0 R>> endobj 43 0 obj <>/MediaBox[0 0 612 792]/Parent 39 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 44 0 obj <>stream There may be up to four different types of bills on your Billing Summary page. WebWhere can I find more information about my Kaiser Permanente health plan benefits? If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . If your credit card is about to expire, you will see a notification that you must update the payment method used for your payment plan. Frontline workers have been under enormous pressure from the very start of the pandemic. Pharmacy and medical bills must be paid separately. Any updates you make to a saved payment method will only affect your medical bill payments. You can also call the Medical Board of California at 916-263-2382, or visit their website . external page. If you have any questions about the pre-certification request form, the pre-certification process, or what services require pre-certification, please call us directly at the appropriate phone number below designated to the members plan. Navigation Menu - Opens a Simulated Dialog, State Disability Insurance (SDI) certification, Release of Medical Information department contact information, Order an electronic copy of your detailed medical records, online application for EDD Paid Family Leave, Request for confidential communications forms, Learn more about link terms and conditions, San Bernardino County (Fontana and Ontario Medical Centers), Form receipt number (to obtain your form receipt number, complete the, Patients name and Kaiser Permanente Medical Record Number, Caregivers last name as it appears on the claim. When setting up a payment plan, an amount will be suggested to you. The primary responsibility for caring for minors rests with their parents. Request SDI medical certification. What may surprise you is how your pet loves you back. What if I have more questions about my bill? Contact the office in your area if: Southern California contact details. Affiliated providers office hours or languages spoken by front office staff, call their office directly. WebLos Angeles Medical Center 4867 W Sunset Blvd. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. Medi-Cal Members: Enhanced If you have concerns regarding these guidelines, please discuss them with your nurse. It also includes payments you've made as of today towards that balance. Can the payment methods I save on file for my payment plan be used to make payments for other Kaiser Permanente services? I recently received health care services or made a payment to Kaiser Permanente at the time of my appointment. YT/0( }DN3YwLheb\5LsvMfeU @s Kaiser Permanente may modify or change any of the material referenced on this site without any obligation to update this site or otherwise notify the general public. Bring your Kaiser Permanente ID card and a photo ID. Navigation Menu - Opens a Simulated Dialog, Acute Care-med/Surg If you are setting up a payment plan for ahospital bill, your payment date will automatically default to the 7th day after your statement date. Please call the number that appears on your bill or contact, Information such as your coverage dates and the status of your membership can be found in the Member information section of your, For help with other questions or information, contact. When paying your medical bills online, you can either choose another saved payment method on file or add a new one. Napa/Solano area (Vacaville/Vallejo) 707-651-1359 VAL We do not encourage the use of family, friends or minors as interpreters. Glendale man credits Kaiser Permanentes preventive screening and quality care with helping him successfully fight leukemia. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans contracted provider network, in accordance with the terms of members KFHP plan of coverage. You can edit this amount to pay more per month; however, you cannot change your monthly payments to be lower than the allowed minimum amount for your current amount due. If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued. * What is COVID-19? Website: http://www.kp.org/providers/kppa. } If you receive new hospital bill services after setting up a payment plan, you will see a notification that you must add this new bill charge to your payment plan balance. Request for confidential communications forms, Learn more about link terms and conditions, Set up, manage, and view payment plan details, Get answers to frequently asked questions. Medicare Members: To request a hard copy of Kaiser Permanentes provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. You are a proxy for, or caregiver of, a Kaiser Permanente member and need to request records on his or her behalf. WebNeed your medical records?
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