Information on the cookies that we use and their features can be found in the cookies section. For starters, its covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with limited functionality. Refusal on the part of a customer to have rectification performed promptly. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers especially equipment for low fuel quality). The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. The information on this Internet site is provided by Mercedes-Benz Group AG "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk. This information on your actual payment history during the term of the agreement will be paired with the data from the credit checks. Model Type: C-Class [203] Estate. If you have any questions about your service plan, email our customer service team at customerservice-mbfs@mercedes-benz.com or call us on 0370 242 6200. 151 of 2020 standards . To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. Mercedes-Benz cars are known for their exceptional reliability and quality. Each Trane product is put The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. 10.4 Below you will find information about the providers of the analytics tools and the respective opt-out procedures: i.Google Analytics from Google Inc. ("Google"): You can prevent your information from being transferred as well as collected and processed by Google. Where credit checks are completed, we will retain this information for 7 years, from the end of the finance agreement. We ask you not to share your password with anyone. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. Allow the Mercedes-Benz Authorised Workshop to fully inspect the vehicle as they may not be able to diagnose all problems with a single inspection. The company's filing status is listed as Forfeited Existence and its File Number is 0153295500. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. However, certain features of our websites may depend on the sharing or personal information. Shared credit information includes information relating to both your current financial situation and history, in addition to information used for the purposes of fraud prevention. While the information provided is believed to be accurate, it may include errors or inaccuracies. However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. You can delete stored cookies at any time. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. The categories of data collected about you. Please note, therefore, that we are not responsible for the contents of any linked site. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). Key Features. during motor sport competitions or during driver training or other training measures or events. 9. Period / Mileage*. Mercedes-Benz New Vehicle Limited Warranty. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). Normal servicing and maintenance as per the service and maintenance specifications of Mercedes-Benz Group AG, Wear parts, provided that this is natural wear due to operation. Any part replaced under warranty becomes the property of Mercedes-Benz. first aid kit, Tirefitetc. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. You have a number of rights in relation to your personal information under data protection law. Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. CRAs will supply public (such as the electoral register) and shared credit information. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. They may use your personal information in the ways set out in How we use your personal information in Section 4, in connection with products and services that complement our own range of products and services, for example finance or insurance products. Cookies may also contain personal data. Mercedes-Benz Group AG has thought to achieve an innovative and informative Internet site. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). The Mercedes extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles (from the vehicles original in-service date). to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. 5. 12. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. Mercedes-Benz Malaysia Extended Limited Warranty upgraded 2 plans; up to 2 years coverage; fr RM1,488 In Cars , Local News , Mercedes-Benz / By Gerard Lye / 18 October 2022 10:00 am / 3 comments You will find further information and decision-making options here:https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. This Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forwardlooking statements that reflect managements current views with respect to future events. If you purchased your vehicle from Adobe Target, Flashtalking by Simplicity Marketing Limited, Google Search Ad, Google Display & Video 360, Facebook Pixel, Salesforce Data Management Platform, Trade Desk from The Trade Desk Inc. f.If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. We are continuously improving our security measures in line with technological advancements. ABOUT MERCEDES-BENZ GROUP and UK COMPANIES, 17. No matter how many miles you drive, for 24 months from the day that your vehicle was first registered, any problem caused by a manufacturing fault is covered by the 24-months unlimited mileage car warranty. Extended Warranty. You may request access to your personal data. 6) and Data Transferability (Article 2 clause No. This cookie will only indicate that you have opted out. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. Please see Withdrawing your consent in Section 8.4 for further details. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. We only store other personal data if you provide this data, e.g. Any Mercedes-Benz parts replaced within the warranty period of the vehicle are covered until the end of that existing vehicle warranty period. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. In order to provide you the best experience, please turn it on! c. If you click on the link to an offer or activate a social plug-in, Personal data may reach providers in countries outside Egypt that, from the point of view of the Personal Data Protection Law No. Some Mercedes-Benz owners wait to buy an extended car warranty until the end of the manufacturers warranty period. The prices are recommended retail prices for our authorised dealers. MBIS is an insurance intermediary working with a panel of insurers. Our security measures are continually improved in line with technological developments. 25 th to 48 th month/85,000 km from first registration. 1. We may use and process your personal information where you have consented for us to do so for the following purposes: to share your personal information with our authorised dealers to arrange test drives or where you have requested a call back; to supply brochures and other material you have specifically requested from us; to contact you via email, text message, post or telephone with marketing information about Mercedes-Benz and Smart vehicles and other products and services (see Marketing section below for further details); to share your personal information with our authorised dealers or our recommended third party partners for them to contact you with marketing information about their products and services. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. If you are making this application as a partner in a firm or as the director of a limited company, MBFS may also carry out searches with credit reference and/or fraud prevention agencies in respect of other partners and directors. Protecting your personal data is very important to us. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. 4.5 Where required to comply with our LEGAL OBLIGATIONS. All new Mercedes-Benz vehicles are protected by our New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, by combining systems or consolidating records we or our group companies hold about you; to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and. Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. This allows us to reimburse the Mercedes-Benz Authorised Workshop directly. Copyright 2023 Mercedes-Benz Egypt S.A.E. Mercedes-Benz Group AG's Central Registration Service. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. Your disclosure of personal information to third party websites is at your own risk. Our websites may also contain an offer of third parties. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. MBFS uses CRAs to help make its lending decisions and to identify its customers by supplying public and shared credit information. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. 8.8 Complaining to the UK data protection regulator. If you want to avoid this, please log out of the network before activating the social plug-in. INSURERS & Administrators* *Ageas UK Ltd, Allianz Worldwide Partners SAS, Alllianz Insurance Plc, AmTrust at Lloyds, AmTrust International, ANV Syndicates Limited, Arc Legal Assistance, Astrenska Insurance Limited, AutoProtect MBI Ltd, Auxillis Limited, Auxillis Service Ltd, Aviva Insurance Ltd, AWP Assistance UK Ltd, AXA Insurance Ltd, Covea Insurance Plc, ERS Syndicate Management Ltd, Liverpool Victoria Insurance Company Ltd, Markerstudy Insurance Company Ltd, NCI Insurance Services Limited, Premium Credit Limited, TFP Schemes Ltd, Zenith Insurance Ltd. Set up as a client, incl fraud, credit, AML and sanctions checks. Collecting and processing your personal data. What Is the Mercedes Warranty? 6, clause No.3, of the PDPL. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz UK Limited Delaware Drive Tongwell Milton Keynes Buckinghamshire, MK15 8BA Telephone:00800 9777 7777 and +44 (0) 207 660 9993 Email:mercedes_me_connect@cac.mercedes-benz.com Company Number: 02448457 VAT Number: GB 225 0270 08, Mercedes-Benz UK Limited is a company registered in England and Wales with company number: 2448457, Read about our Tax strategy MBCUK Gender Pay Report 2019, MBFSUK Gender Pay Report 2019 MBCUK Gender Pay Report 2020 MBFSUK Gender Pay Report 2020, Statement of Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd Pursuant to the Modern Slavery Act 2015. Its always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs. 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