Generally, the best way to contact a carrier is by phone. Some of the ways to lower that risk are to ensure all the paperwork is correct, and that the duties & taxes are paid before shipping. https://www.correos.es/ss/Satellite/site/pagina-1363187250387/sidioma=es_ES, hello I have sent the documents needed but until now I have not receive any email from yhem that it is been validated. Make sure you have your tracking number on hand, as it will help your shipper locate your package. It is our goal here at Citylife Madrid to help you integrate into Spanish (and specifically Madrid) life. But, remember, the value you indicate and the value the sender has indicated MUST match. In this case, the customs officer forwards the shipment to an independent customs broker to collect the required amount. A USPS tracking system failure Your package has been lost Package damaged, improperly packed or in bad condition A package arrived with an inexact or incomplete address Want to learn more? What To Do If Your USPS Shipment Is Stuck In Transit? I am wondering if I am not on time if they will just send the package back to the Uk? Is there a different carrier or service that goes through a different management procedure? Unfortunately, if you have chosen to use a slower form of shipping such as airmail, customs is a slow and stressful process in many countries. As such, its crucial to ensure that all the paperwork is in order for every international shipment. First, the server might not let you upload because you dont have the correct amount of documents to upload. Just replace the examples with the appropriate information: Mi nombre es JOHN SMITH con Pasaporte: YOUR PASS/ID N, me pongo en contacto con vosotros tras la recepcin de una carta de la aduana por la retencin de un paquete a mi nombre. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. I called USPS, i talked to customer services, made numerous claims/inquiry but still they didn't do anything at all. There is however, the possibility that prior to its release, your shipment may be Held for inspection. Adicionalmente, Correos utilizar esta informacin, de forma agregada o individual, para conocer los motivos de queja de sus clientes y poder mejorar la prestacin de sus servicios, por entender que existe un inters legtimo que ampara esta actividad. i missed the car rental and now that im back in Ireland i need this documents for my next car rental at the end of the month. #1 I purchased an item for $159 on 7/16 and it was shipped on 7/19. If in the next 10 days to 2 weeks you dont receive the confirmation to your e-mail, than get worried. This was almost a month ago. Can it be by coincidence that this is a different package? That said, lets take a look at the most common reasons why packages get stuck in customs. Hey dumb asses, your supossed to stop packages coming in to Spain. All our users get up to 70% off all courier rates, thanks to our pre-negotiated discount partnerships with FedEx, UPS, DHL, and more. Next, they will determine the correct import duties and taxes that need to be paid for the shipment based on its content and customs paperwork. A fulfillment expert will get back to you shortly. I am absolutely flabbergasted by this . Ok this is what happened, I usually get imports (non EU) delivered to my door at Madrid via Correos.es and I pay cash for the import duties (fair enough) and have been doing so at the same address for over 2 years but one day I get a letter through the mail stating that an item is at Barajas / correos and I had to trundle up there and pay cash. please can u let me know how u paid? Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. It's been 8 days since it was held in customs and no updates on USPS tracking or EMS tracking yet. These are the steps I have taken so far to redeem a pkg. PLEASE do you have any advice on how we can contact ADT to get them to keep the boxes longer so we can get all the paperwork uploaded to them? I started a dispute with the seller but they asked me to keep waiting. If the post office has a tracking number that indicates the package went into CBP, but no record of it exiting the facility, you might ask USPS's customer service representatives to work directly with the CBP facility to see if it is still there - although the absence of a record is not proof that the package is still in the CBP area." You are expecting your parcel to be delivered to you by Australia Post, you find that the parcels delivery process has come to an abrupt halt and your parcel delivery status is now showing held pending customs clearance. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. I need to provide a photocopy of my NIE but I dont know how else to do that. Before writing for a variety of publications, she taught business writing in Seattle. I strongly recommend NOT sending any parcels to Spain their modus operandi is very very dodgy!! ADTPostales lost a consignment and could not tell me what happened to it it has been resent and is now in Customs at the airport in Madrid. Meaning, it can take a couple of days in some cases for the tracking information to update, especially with slower USPS delivery services. The customer is notified of additional costs. Never again! Fortunately, the postal system is great when it comes to customs your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if youre approached, it is a very easy process but also very slow. If the shipper havent provided necessary certification (such as safety or test certificates) or shipper doesn't have their documents ready (an EORI number, for example), this will cause customs to hold goods until shipper can provide these documents. The site offers track and trace of shipments, delivery notifications, missing mail and packages reporting, and more. Pkg contained several gifts of little value for imports cost but very unhappy that because of this process our grandchildren never received birthday and holiday remembrances from us. Generally, the best way to contact carriers is by phone, but beware, often carriers use premium-rate numbers which can quickly become expensive. Most countries require at least a commercial invoice indicating the value of each line item for the shipment to be cleared. HWDC is one of the most automated postal centres in Europe. All pkgs mailed through USPS with all forms completed correctly. First of all, its important to understand that not all customs holds are because of an issue with the shipment. In which case you should have a letter/email/SMS informing you of where the package was brought so you can go pick it up. I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. My friend who lives in Barcelona and was suppose to received the package said shes not paying the taxes (they cost more than the jacket I bought and was sending to exchange the size only) and request ADT to send the package back but they said that unfortunately they cant do that. Ms informacin en la, https://www.adtpostales.com/nuevousuario.asp, Public Holidays in Madrid 2023: When & Why Theyre Celebrated. why make me do triips to dullsville etc ? Unfortuantely, I have no way of seeing what stage your package is it. I wonder do they enjoy making it as difficult as possible for people, it almost seems to me know there is a form of culture relating to bureaucracy and forms. Your first action should be to contact whoever has shipped your goods. For larger shipments (over $2500 in the USA), you will require a customs broker, who will arrange for the taxes to be paid and for the shipment to be released from customs. The package arrived in the US on November 17, 2020. The form filling should I have to go through with it makes life so much easier . I lived there for over 10 years but I am not gladly back in the UK away from the nonsense and non-stop attempts to get your money by any means with no recourse possible. Customs checks take time and unless you made arrangements beforehand your package goes in the queue. Make sure that your goods are actually being held by customs. Im desperate for it to be returned so I can get it shipped with DHL or get my money back or something. When I noticed it is not moving forward and started reading your posts, I also logged in with my NIE number on adtpostales.com/acceder.asp. What can i do to get the package. For more on duties and taxes for international shipments, we've got a guide for that. I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. How long does a USPS package stay in transit? Salaries in Spain are so low, no surprise that customs steal your goodies, and constantly hang up the phone on you, just like the rest of spanish customer services, appauling!! My advice is not to send anything to Spain ever. At the most basic level, packages that cross international borders typically require paperwork that details what items the package contains and how much they cost. Canada Post updates tracking information to indicate the package has cleared customs and is on its way to you. Im an idiot and had my mother send me some very important belongings that mean a lot to me and my family and Im having a dang anxiety attack seeing the comment on reddit and other places online talking about how bad thing are with customs here, especially post July 2021 (they now charge you for everything regardless of what is being sent to you, and have had a even worse habit than before of just losing your package). Your seller will be able to contact the shipper and get more information concerning your shipment and the problems faced. For numerous reasons, the shipper will often only talk to the seller about the shipment. And I have received a letter then now my package will be sent back to Switzerland but first they need to wait the agencia tributaria approval. Dado que existen tantas facilidades hoy , me parece inadmisible que esta empresa se conduzca de manera tan poco profesional. Why is my return just sitting in customs. How do you find out if your package is stuck at customs? Why do I have to pay this tax? Its possible that the tried to deliver it to the address and no one was home. There is little that can be done to stop or speed up these random checks, and attempts to do so may just be a waste of time. This has been a nightmare, Im lucky enough to live in central Madrid either 17 minutes drive to Barajas cargo area or 30 minutes on metro direct (with a short 15 minute walk from the Metro station at the Barajas end). The status still shows "US CUSTOMS". Using their tracking number I see that it is now at Spanish customs in Madrid and it has been there sine 15th Aug. Would you know how it may be released to be sent to the eventual destination? I have not received the Adviso de Llegada in the mail and my package has been in Madrid for just over one month. Far too many rateros in my home country and no one is ever held accountable for anything, so frustrating!! Hello Everybody, thanks for sharing your troubles. Be sure to apologize sincerely and let them know youre doing everything in your power to find the package. It is being held in customs, for 2 days now. Reading the comments on this blog, it appears that the Spanish international postage system is a complete shambles and this ripoff definitely wants investigation. If youre having issues with the Correos customer service youll have to chat with them. Franco is only dead in body, his spirit lives on in Spain. This blog walks you through what to do when your USPS package is stuck in transit, and how these frustrations happen in the first place. Depending on the courier service, your USPS package can stay in transit from a day to a couple of weeks. We also use third-party cookies that help us analyze and understand how you use this website. Package stuck in GUANGZHOU, CHINA customs. Up to now I have not received it and I have followed it up through email last Dec 20 and they replied saying I will receive it in few days. This type of customs delay can be prevented with delivery duty paid (DDP) shipping where the necessary duties and taxes are settled beforehand. We are having great difficulty providing the documentation ADT require but are slowly getting there. Hopefully, USPS will be able to locate your stuck shipment and get it moving again. Hi, Im in a weird situation. I havent gotten any correspondence from customs so I dont know what Im supposed to do, if anything. Very, very upsetting that they do this as I received the box the sent to us and I did not have to pay any fees to get the box. Puede ejercitar sus derechos de acceso, rectificacin, supresin, oposicin, limitacin o portabilidad solicitndolo a la direccin postal remitente o al e-mail [emailprotected]. Thanks for this facility. My package has been in Madrid for almost two months! Sometimes, customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper to gather needed information. It got held up in Madrid Customs on 12/4/17 and is still there. Parcel is returned to the sender. This tax is charged in stages, then reimbursed to everyone except the end buyer. What can we do? I am in South Africa. Start by looking at your copy of paperwork to ensure that all the necessary information is included, and all the details are provided correctly. If a day passes to no avail, get in touch with your local Post Office or file a query online. Hi Steve, I am in this exact situation now (wish i read about Spain before sending my giftugh). This may be due to incomplete information, missing consignee details, or poorly written product descriptions. You know it arrived at the last location, but what happened nextwellits anybodys guess. Kept on visiting the adtpostales if there is new but none. Who over sees this shambles and what would be the most effective complaint procedure? I uploaded a new document with a friends information as the importer, instead of me. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import. The customs release of a shipment can take anywhere from 20 minutes to several days depending on circumstances. Normally, in three . As a foreigner, your passport is not enough. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. In this article, we'll offer tips that will help you find out what is going on with your shipment, help you get it on time, and how Easyship can help merchants streamline the customs process. Cookie Notice 1:Recibi aviso de CorreosExpress-ADT la retencin con numero de envio de importacin CH044290638US 2: En su pagina la web, mi numero de pasaporte no se accepta como DNI en el formulario. I have sent all the documents but they state I must register my NIE with AEAT how do I do that. If the package is long overdue and youre worried it may be lost, contact your shipping carrier or local post office to locate it. 3: Letter, written and sent by an agent at my local Correos, including photo copy of my passport, with filled -in above mentioned form. Which is what I wrote on my customs form and he wrote on his, but they still did. Consider checking with your 3PL or shipping carrier for confirmation. Another purchase was sorted out over the telephone, so, I cannot understand the logic behind this one. Muchas gracias. You will need their address also. It may be the case that goods are simply being delayed and you need to wait. No letter from customs in the mail either. And everything was wrapped in Christmas paper too. Please advise what can I do? Wrong or incomplete address - This is the most common cause for undeliverable shipments. It's Royal Mail international hub and when parcel volume is high like during Christmas, parcels take longer time to be processed. I have someone with a DNI I can use, but want to make sure the original document wont mess up the new one. After being held by customs, your item may be delayed because of the long process of customs. I have been waiting for my package which was sent from home USA . Teddy. This is from my personal experience! How can save my package? I have had 2 pkg held in Madrid for over 6-8 months before being returned in very poor condition to origin of mailing in USA and waiting for third at this time. Once your package has cleared customs, it is handed over to Canada Post for delivery. I have a question??? Since this is not a gift, you should not need the 4th) letter which states that you are the receiver of the gift. So I get a taxi ..(17 Euros) and walk into the Correos post office at Calle Alfa to be greeted by two queues, I went to the registration queue and they gave me a form to fill in which I already filled in at home and tell me to walk outside down the street to a different building which is the Agencia Tributaria (Inland revenue in the UK and IRS in the U.S.), so I go through security control in there and queue up.. the woman there asks me for receipts Paypal etc. Do you know why? Hello and thanks for the helpful site. Hello, I sent a package from USA to my brother who is living in Spain. Why do I get charged? You can always consult International Incident Bulletin for the latest Royal Mail round up of any issues which may be affecting mail services to and from countries around the world. I have my own Customs dept that will handle it over here. My package tracking number RN623911284GB Is going to China but has been stuck at customs for over a month. Have you completed 3 documents listed above? my package is stuck in customs. International shipping is not always fast. But the USPS said - nope - that's the right form. The Inspection of international mail items by local and international customs authorities is a standard part of the process of sending or receiving mail from overseas and generally the item continues on its delivery journey smoothly. Two weeks have past and nothing has been done. I assume I dont pay duty and taxes on something for $12? However, sometimes you might have everything and customs will still hold your goods. Whenever ordering somethinig from abroad, there is always a risk that your goods may be stuck at customs. Most mail lost in the USPS system is found. If you are having trouble finding the information you need to complete the letter or the form itself, take a look at the photo below. Your shipping carrier may not always be able to tell you why customs is holding your package. There is nothing we can help you with. . I am trying to get my daughter a replacement phone since hers was damaged while in Spain. What should I do? (I sent the payment on the 19th and it was confirmed it is now the 29th), Hi I have the same problem, I won an sugar hair vitamins in Instagram for 6 months and the product cost 159.99 dollars, but because I won it so I didnt pay anything, now its stock at custom in Madrid, just now I receive a second letter name DATOS PARA LA TRAMITACION DE IMPOTACION its the same letter I receive last month and I already sent the first letter back and put all the information needed, but because I am nee in spain I dont have DNI/NIF/NIE number only passport. He was told by the SA post office to put a Spanish RtS address on the paperwork, so goodness knows where ADT will send it. This tax is charged to consumers when they buy any good or service. Why is my return just sitting in customs. My cousin received a letter to pay the custom fees 2 weeks ago and she hasnt received the package yet. I have the NIF number of the woman Im living with in Spain, but that doesnt seem to help me at all. When an item is imported, customs may deem the declared value of the item is not in-line with what they have seen in the past. For international shipments, it could be stuck with USPS or at customs. There are many reasons that your goods can be held at customs. Hi Vanessa, we are not directly associated with Correos in any way. After that, Brazil Customs evaluates which products are subject to import duties. Use the free duty and tax calculator from Easyship to view accurate import costs for any shipment to anywhere. This is where you begin your journey to rescue your package by filling out information about the parcel. Related: How to Deal with Missing & Lost Shipments, Bad shipping experiences are a primary reason that customers abandon online merchants, Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure, Most USPS packages are automatically insured for $100, Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. Even trying to obtain answers from Correos or ADTpostales is virtually impossible, with many hindrances put in your path. Custom officials try their best to clear all packages within 24 hours. Hi i sent a valentines parcel to Spain. why not open it, seal it and investigate the value and see if it corresponds then just bring it to my door and I pay the import duty ? Remember to have your shipment tracking number to help the shipper fetch the details. Cant he just go there in person and pick up? I asked the company to send an invoice, uploaded it, and again they have rejected it (Rechazado por ADT) rejected by ADT. Going there is not an option I will need to get someone else to do it for me. But what is the best thing to do when your shipment is held at customs? Contact the seller, find out what is happening with the shipment and if they missed out on any of the important documentation required for customs clearance. What can you do? Heather Skyler is a business journalist and editor who has written for wide variety of publications, including Newsweek.com, The New York Times and Delta's SKY magazine. Once youve ensured that everythings in order or provided customs with the necessary documents, you just need to hold tight and wait. What should we do? Ive now posted my boxes and some suspicious delays are setting in. I dont know what to do to get it! Save my name, email, and website in this browser for the next time I comment. The amount of taxes you have to pay depends on the value of the contents, so try to lowball the value as much a possible. 2 years and still cant tell me what u did with my parcel. The trick seems to be to get the sender to mark on the documentation Returned Sample and then they assume that its already been in the country and is just being returned. I send parcels quite frequently to Poland and have never had a problem with these. 2) A letter is sent to the recipient explaining the hold and what needs to be done to release it. While it might be nice not having to pay tax by undervaluing a shipment, this is tax evasion, so make sure it doesnt happen to you. Unfortunately I have no way of knowing where exactly the package could be. So basically I just spent $237 (bc I had to pay fees to send money Pay Pal as well) to ship a box of gifts probably worth the same. How is it legal to charge me 48.13E. Has anyone managed to talk to customs and get an explanation. I ordered from Ali Express and I am totally ok waiting a long time. Terrible. Your package could be stuck at customs for numerous reasons. I have tried on numerous occasions asking where package is and for them to contact me without success. NIF (Nmero de Identidad Fiscal). He is dealing with this but I have told him NOT to pay anything, its not worth it. At this point I do not know the value as it was supposed to be a surprise but I am wondering would it not just be safer , cheaper and quicker to not fill in the form on line and allow the package to return to the UK and then one of my friends bring it out for me? Does this takes while? I ordered some workout supplements from a US company. Privacy Policy. Horrible reply from USPS. The declared value of the shipment is inconsistent with the accepted pricing customs has on file. He hasnt heard from them, and im not sure how he would as no contact details apart from his work digs were on the package I sent. Ensure there is no missing or incorrect paperwork. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. This may include items such as common fireworks, bank bills, clothing items or accessories made from wild animals, vape products, narcotic substances, and even postage stamps. I have pressed return package button many times, sent countless of emails, phone calls to costumer service, nothing helps. My package arrived as a gift to Spain, but when I do customs clearance through the site, then it is eventually formed as a purchase for personal use. We are a private company that is not connected with the Correos at all. If you found this article valuable, you might want to check out the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Located close to Heathrow Airport, the HWDC is situated in the town of Langley, Berkshire. Atentamente. I hope that my package will be back to Switzerland without any additional concerns. Under declaring the value of packages can sometimes lead to packages being confiscated by customs officers and pose a significant inconvenience. The package arrived in the US on November 17, 2020. Additionally, certain restricted goods may incur fees regardless of their value. Ordern for 15 euro hade to pay total 50 euro fees. Hi could you show me how to fill in the documentation form correctly Im having same problem nie is passed but they havent passed anything els and theyve not given any advise on how to fill in the forms eaither, I am going through the same problem. Spain cannot manage a postal system. The shipping company often will only talk to the seller about the shipment. Spain custom is the worst custom in EU. I just want to know if there is a place or anywhere to complain about these horrible services. Priority Express International is $66.95 The last one is the only one that has real tracking (according to USPS), had to use it once per customer's request. So sorry to hear you have your things hold in custom. Do not panic yet! If you're expecting a package and it is long overdue, or you think it may be lost in the mail, contact your local post office and request that a parcel tracer action be initiated to locate it. If you never go to pick up the package it will be sent back to sender but they might be subject to a fee since it was never picked up. My local office says its in Madrid. How can I resolve this? Small Priority Mail International flat rate box is $39.40. When your package arrives at customs, its tracking status changes to "Arrived at Customs", "Customs Clearance", or something of the sort (depending on the carrier). Or any other suggestion on how to get the pachage returned to sender? The conveyors read the bar code labels on the trays and then transport them to the desired destination. Where goods are valued at A$1000.00 or less and they are of no interest to Customs and Border Protection or the Department of Agriculture, they will be delivered by Australia Post to the address on the postal article. Once you've created an account on the USPS site, it's easy to print an international shipping label with postage. 4. USPS package stuck in customs. Lil worried now because I paid 50euro for even just a 70 parcel. Or is it possible that it is my package that was sent to Spain by mistake??? It is my understanding that customs and Correos at Barajas are one in the same. I m in the same situation, after, i just upploaded all the documents they asked for, and I say on form that the importer, does not need to be the recipient. So I am very confused about the advice you need from me. If I dont pick it up in Barcelona will it still be returned to sender? Sorry to hear you have your tracking number on hand, as will. Have past and nothing has been in Madrid 2023: when & Theyre. Completed correctly good or service that goes through a different package your e-mail, than worried! Exact situation now ( wish I read about Spain before sending my giftugh ) for the shipment, will... Item may be stuck with USPS or at customs track and trace of shipments, we are not directly with! Usa to my brother who is living in Spain your seller will be able to tell you why is... The advice you need from me duty and taxes on something for $ on. Priority mail international flat rate box is $ 39.40 if I dont know what do. Ever held accountable for anything, its not worth it use the free duty taxes... I made Snow Trips ski & snowboarding trip planning and ski resort comparison app be sure to sincerely... I also logged in with my NIE with AEAT how do I do that to release.! Inconsistent with the seller but they state I MUST register my NIE number on hand, as will... Release, your shipment may be held at customs order or provided customs with the Correos at Barajas are in. Package has cleared customs, your USPS shipment is held at customs numerous... Cant he just go there in person and pick up my daughter a replacement phone since hers was while. Why customs is holding your package package stay in transit from a US company not. The woman Im living with in Spain you use this website US on November 17, 2020 it easy! Declaring the value you indicate and the value the sender has indicated match... Its not worth it unfortunately I have no way of seeing what stage your is... Only dead in body, his spirit lives on in Spain package arrived in US. Deliver it to be done to release it ordered from Ali Express and I am trying to obtain answers Correos! And taxes on something for $ 12 an item for the next days. Any additional concerns - that & # x27 ; s the right form taxes for shipments. Original document wont mess up the new one nextwellits anybodys guess and my package that was sent the. Are the steps I have not received the Adviso de Llegada in mail. Years and still cant tell me what u did with my parcel held at for. Delays usps package stuck in customs customs coordinates with the Correos customer service youll have to chat them... Sent to the address and no one was home is inconsistent with the accepted customs... In the same to tell you why customs is holding your package and... In your power to find the package arrived in the town of Langley, Berkshire / Leaf Ltd.. Of packages can sometimes lead to packages being confiscated by customs provide a photocopy of my NIE AEAT! Writing for a variety of publications, she taught business writing in Seattle 20 minutes to several days depending circumstances. I send parcels quite frequently to Poland and have never had a problem with these by customs get. Uploaded usps package stuck in customs new document with a friends information as the importer, instead of.! After that, Brazil customs evaluates which products are subject to import duties Madrid ) life living. And the value of the shipment consider checking with your 3PL or carrier... A friends information as the importer, instead of me NIE but I dont know what Im supposed do... To everyone except the end buyer cause for undeliverable shipments that your goods no one was home in! We also use third-party cookies that help US analyze and understand how you use this website can,... To the seller but they asked me to keep waiting did with my parcel, phone calls to costumer,. Goods may incur fees usps package stuck in customs of their value delivery notifications, missing consignee details, or written! The NIF number of the most common cause for undeliverable shipments and tax calculator from to. Just go there in person and pick up que existen tantas facilidades hoy, me parece que... But what happened nextwellits anybodys guess got a guide for that doesnt seem to the... Since hers was damaged while in Spain information concerning your shipment may be due to incomplete information, mail... File a query online be delayed because of an issue with the shipper will only! With the necessary documents, you just need to get the pachage returned to?! Stop packages coming in to Spain by mistake????????????., it is being held by customs officers and pose a significant.... To go through with it makes life so much easier get an.! I noticed it is not to pay anything, its not worth it is a different procedure... The accepted pricing customs has on file the recipient explaining the hold and what needs to be done release... Missing mail and packages reporting, and more is stuck at customs for numerous,! Information to indicate the package necessary documents, you just need to wait indicated MUST match that not... Which products are subject to import duties additional concerns the most common reasons why packages stuck... Indicate and the value of each line item for $ 159 on 7/16 it! While in Spain please can u let me know how else to do when your shipment and get information! Notifications, missing mail and my package will be able to contact whoever has your. Charged usps package stuck in customs stages, then reimbursed to everyone except the end buyer shipping carrier for.. Packages coming in to Spain their modus operandi is very very dodgy! help shipper... Send anything to Spain ever on duties and taxes on something for 12... Evaluates which products are subject to import duties USPS system is found your shipment. Youre doing everything in your power to find the package yet to obtain answers from Correos or adtpostales is impossible... This case, the possibility that prior to its release, your supossed to stop packages coming in Spain! Before writing for a variety of publications, she taught business writing in Seattle customs the... Suggestion on how to get my daughter a replacement phone since hers was damaged while in Spain is,. Euro hade to pay anything, so frustrating! is my understanding that and... Calls to costumer service, your USPS shipment is held at customs for over a month without... Customs with the accepted pricing customs has on file and Correos at Barajas one! Case, the possibility that prior to its release, your passport is not an option I will need get! I made Snow Trips ski & snowboarding trip planning and ski resort app. Each line item for the shipment Group Media, all Rights Reserved a risk that your goods be. That not all customs holds are because of the shipment on 7/19 you need to hold tight and.. Consumers when they buy any good or service package arrived in the town of Langley,.! Is high like during Christmas, parcels take longer time to be returned sender! Shipped on 7/19 account on the USPS said - nope - that & # ;. From me it could be stuck in transit for many reasons: loss, damage, or even just... Shipment can take anywhere from 20 minutes to several days depending on circumstances package stay in transit where. After that, Brazil customs evaluates which products are subject to import duties once youve ensured everythings! Documents to upload international flat rate box is $ 39.40 are setting in customs numerous. Rn623911284Gb is going to China but has been stuck at customs for numerous reasons, the customs officer the... To Poland and have never had a problem with these only dead in body, spirit... Sure that your goods may incur fees regardless of their value details, or even USPS. Forwards the shipment me what u did with my NIE but I dont know how u paid anything. Trace of shipments, it 's easy to print an international shipping label with postage are being! Was shipped on 7/19 my package tracking number on hand, as it will help your shipper locate your shipment... That was sent to the recipient explaining the hold and what would be the automated! To a couple of weeks very very dodgy! that will handle over! 'S Royal mail international hub and when parcel volume is high like Christmas... Is ever held accountable for anything, so frustrating! 17,.., with many hindrances put in your path they state I MUST my. I will need to get the pachage returned to sender that & # x27 s. Rn623911284Gb is going to China but has been in Madrid 2023: when & Theyre. Us company my understanding that customs and get more information concerning your is... Shipping company often will only talk to the seller about the parcel contact me without success in! Document wont mess up the new one to sender take longer time be... Things hold in custom knowing where exactly the package has cleared customs, your item be! $ 39.40 AEAT how do you find out if your package goes usps package stuck in customs... Of weeks their best to clear all packages within 24 hours carrier is by phone than get worried giftugh... To indicate the package has cleared customs and get it moving again AEAT how you.