Southwest just got a one-two punch for its holiday misdeeds. It is recommended that you check the online "Before You Go" section of your trip for additional information, Next year, we look forward to the debut of our new 5-star, Travelers or crew who have visited or transited via South Korea, Iran, China (including Hong Kong, Macau), and Italy within 14 days of their journey unfortunately will not be allowed to travel with Vantage, During your journey, any travelers or crew members who appear symptomatic with a communicable disease will be subject to medical evaluations including, but not limited to, temperature checks as deemed necessary, Any traveler or crew member showing symptoms of any respiratory illness while on board will be subject to screening for Coronavirus and may be subject to potential quarantine and trip cancellation, Stories, tips, trends, and more about the places you love. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. Please note that our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle Travel, defaulted on a $10 million loan. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. From the Pyramids to polar bears, the Earth is an incredible place to call home, and theres only one way to see it all: By traveling. However, most of their 'excursions' are 'optional' which means that you will spend lots more than you bargained for, and when all added up, it is not very cheap. More than 700, mostly for trips canceled due to the pandemic. Dates: 5/13/2023 - 5/31/2023. Leaders Excellence at Harvard Square, Executive Director - Morgan Stanley The following is from the BBB site. I want emails from Fodor's Travel with travel information and promotions. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. However, your travel dreams are safe with Vantage and we cant wait to welcome you onboard our ships including our brand-new Ocean Explorer, which just completed its sea trials or see you on one of our land tours when the time is right. Currently working as Founder at Vantage Deluxe World Travel in Massachusetts, United States. Contact over 250M professionals instantly by email or phone. You may be interested to know that there is lots of negative stuff about GCT on this board and other boards, (frommers.com, cruisecritic, consumeraffairs.com, etc), and they have been evicted from BBB for poor performance. Interesting enough both Vantage and GC are located in Bostonbut Vantage I believe is a separate company.. All three are aimed at 55 and older. Henry Lewis is currently the CEO of Vantage Deluxe World Travel. Well guide you through the process. Morgan Stanley, Head of Talent Acquisition North America at The Focus at Our Customer Service Concierge is currently experiencing a high volume of calls, resulting in unusually long wait times. at And remember: When you travel with us next, were committed to protecting your wellbeing with comprehensive safety precautions weve implemented on all journeys. Check out our directory. Vantage Travel Read More Business Details and See Alerts, International Association of Better Business Bureaus. Saint-Denis, city, a northern suburb of Paris, Seine-Saint-Denis dpartement, le-de-France rgion, north-central France. Patricia has been part of all of it; offering her input on designing vacation destinations, selecting excursions, and even acting as a tour guide herself occasionally on special trips (more on that in a moment). Sorry, I didn't mean to start all that up again. A service rep named "Bethlehem" responded to the certified letter on his behalf via e-mail on June 26 basically saying to "please be patient". Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. But its complicated. We look forward to traveling with you in 2021 and beyond. Please know that this was not an easy decision, but one that we feel is best not only for our travelers, but for our worldwide associates. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Yes, they are relatedOAT and gCT are the same company, and Vantage is owned by a brother to GCT owner, I believe. Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. Vantagetravel.com is a privately held company. Get Contact Info for All Departments Vantage Deluxe World Travel Org Chart Henry Lewis Founder 5 6 (16) (15) (4) (1) Keith Nashawaty General Counsel 6 6 Show More (+4) Vantage Deluxe World Travel Team Growth Ship to Shore: The Vantage Safe Travels Initiative. in Management Science from Swarthmore College and an MBA from Boston University. Aug 12th, 2006, 09:55 AM #15 Susan33 . She says that her husband, Henry Lewis, runs the day to day business of Vantage Deluxe World Travel, and is no stranger to giving back, and if anything, its because of him that these programs continue to snowball into a big part of their business. All rights reserved. In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. Who Exactly Is Protected by 'Travel Protection'? - New York Times 2023 BuzzFeed, Inc. All rights reserved. Vantage Deluxe World Travel - Tripadvisor I recently sat down with Patricia Lewis to learn about the Vantage Foundation and its Vantage Heroes and Vantage Cares programs where she has fashioned her love for travel into a legacy of healing strangers, honoring selfless people, and changing the world. Patricia says that having a great vantage point is all about perspective. Location. Thats why weve made another difficult decision to postpone our journeys through March 28th, 2021. Not even your brother.. Henry Lewis has been working as a Chief Executive Officer at Vantage Travel Service for 40 years. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. Making remote or global hires? Work. The negative press is self evident. Henry Lewis has a wide variety of experience in thetravel and tourism industry. BBB Business Profiles generally cover a three-year reporting period. The four-page promissory note signed by Alan Lewis on Oct. 22, 2008 says that he will repay the $10 million loan with 7 percent interest on Dec. 29, 2008. Part of HuffPost News. Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according to court records. at How do you get off????? Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. Why? Now, I learned not to trust anybody. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle. If GCT were as awful as samting and others keep insisting, the company would have been long out of business. No refunds after May 7 cancel date. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. Answers about refunds, meanwhile, are in short supply. Under the guidance of the World Health Organization and in partnership with the European Centre for Disease Prevention and Control, River Advice the leading independent global manager of ships on inland waterways as well as local governments, weve implemented Ship to Shore: The Vantage Safe Travels Initiative. During that time, we took several actions: We created a comprehensive safety plan to ensure the health of our travelers and associates around the globe when we resume traveling again. CS said no refund, bigger credit only. Contributors control their own work and posted freely to our site. As always, we made this decision with the health, safety, and security of our travelers and partners around the globe in mind. Now their website is inaccessible. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. Founded in 1983 as a part of The Vantage Group, Inc., Vantage Deluxe World Travel is a travel/direct marketing company. personal & work email addresses, as Travel Health Advisory Update | Vantage Travel I think there may be a better value (if higher initial price)GCT spends lots on 'glitzy' brochures, we get several a week, and I am sure they are not free. at Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square Godmothers Deirdre Dirkman, vice president of worldwide operations and Patricia Lewis, wife of Vantage Travel founder Henry R. Lewis, christened Ocean Explorer in Boston. Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys, We booked a trip with Vantage Travel to ***** and ***** - Air fare and ship. at I was assured by ***** at Vantage Travel on January 13th that the information was sent to their ****************** for payment. Whether youre embarking on an expedition cruise, a small ship ocean cruise, a river cruise, or a land adventure, well ensure you enjoy the journey of a lifetime. I requested an email documenting todays conversation. 5.0 . Vantage Deluxe World Travel - Elliott Report at Lets work together to create a safer travel experience for everyone. However, lots of folks have been satisfied when there are no problems. To ensure that you have a smooth travel experience, you will need to know the requirements for both your specific airline carrier and the country youll arrive in prior to your departure. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. What is Henry Lewis's role at Vantage Deluxe World Travel? No credit card required. #ada-button-frame { We have been in "Refund Review Status" since May 19, with still no ETA for payment. Henry Lewis is Chairman of Vantage Travel and Alan Lewis of GCT. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cancelled within the 90days and was only supposed to pay $500 pp penalty out of $20,000. Senior Technical Recruiter Patricia says that the positive financial impact that Vantage has created for local villagers along their tour agenda has been massive, giving citizens the financial resources to invest in infrastructure, send their kids to schools, and to build thriving businesses. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. Ocean Explorer was christened by godmothers Patricia Lewis (wife of Mr. Lewis), and Deirdre Dirkman, vice president of Worldwide Operations, at the Raymond L. Flynn Cruiseport Boston Terminal in Boston on Oct. 25. Procom, Consultant e-commerce - Web entrepreneur at They canceled my flight. Traveling again is now closer than ever, and, with multiple vaccines headed to U.S. citizens and people around the world, hope is not only here its already underway. When Caring Collides: Patricia says the reason her programs, Vantage Cares and Vantage Heroes, have been so successful is because of her husbands support of the programs. You can always log in toMy Portfolioand review your journey details. Put on CC for travel miles. We are a deluxe travel company trying to navigate a world in which we cannot travel right now. The $70 million, Polar Code 6 vessel and its Ulstein X-Bow, designed for smooth sailing in rougher waters, may look familiar its one in a series from SunStone Ships that other expedition brands have chartered. Henry Lewis - Chief Executive.. - Vantage Travel Service | ZoomInfo Vantage Travel Service, Inc. (also known as Vantage Deluxe World Travel)is a direct mail marketer of deluxe group travel services. Stay tuned. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Boston-based luxury cruise company Vantage Travel made headlines this week for a spate of last-minute trip cancellations, spoiling travel plans for customers who were given a wide range of explanations for the disruptions. Thank you again for your ongoing loyalty to Vantage. Search. Fortunately, this temporary ban has no immediate impact on Vantage journeys,which are currently suspended through August 14. We want to make sure that, when you do travel with us next, were able to deliver you the deluxe experience you expect and deserve. The first was cancelled within their required time for full refund. "At Vantage, our goal is to provide the ultimate in small-ship luxury experience," said Henry R. Lewis, founder and owner of . Others Named Henry Lewis. The owners are brothersas stated on an international travel board. You are also agreeing to our Terms of Service and Privacy Policy. Reply. Ausenco, Global Executive SVP at VTEX | Retail Digital Commerce Specialist Todays Vantage song and dance. Roche. }Customer Service. As a matter of policy, BBB does not endorse any product, service or business. Vantage Deluxe World Travel is a group tour operator founded in 1983 by entrepreneur Henry Lewis. The company took my money! We look forward to seeing you soon. janeg: (not you, Mike). Henry R. Lewis I have emailed all the same people and filed the same complaints as you. The city is divided into 20 arrondissements, or districts, which spiral clockwise from the city's center. Lewis brothers' feud now foul - The Boston Globe Vantagetravel.com has 265 employees. le-de-France. Until the mid-19th century, when industries developed there, it was only a small township centred on its famous abbey church, which had been the burial place of the kings of France. We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. Working at Vantage Deluxe World Travel | Glassdoor Each of their ships features 134-176 passengers, making for intimate and enriching travel experiences in the Netherlands, Portugal, Germany, Greece, France, Asia, Antarctica, Cuba, Croatia, and other highly sought after exciting destinations. According to Vantage Deluxe World Travel's Facebook page the business is currently experiencing a network distruption that has limited its abilities to access its network and impact their ability to perform certain operational tasks. Known for its European river cruise operations, Vantage Deluxe World Travel has debuted its first seagoing vessel: Ocean Explorer. How long should it suffer? Joseph Matzkin, the attorney for Henry Lewis, said the parties agreed to a settlement yesterday for the full amount plus interest and attorney fees. I am seriously thinking of filing a class action lawsuit against this company. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). This is fact. our ContactOut Chrome extension. The church is of major importance in . at Verisys Corporation, Branch Manager at Global Transport, Inc Look out for our newsletters with travel tips and special offers. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Henry Lewis. European officials will be reviewing a countrys status every two weeks; as such, we are closely monitoring the situation and will notify travelers if circumstances change. more. Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. Bulk of payment in February 2020 for Iceland trip. at Subsequent emails have gone unanswered. Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. Our cruises are sailing, and were ready to welcome you aboard.Click here for a complete update. I invite you to come to Normandy to honor our D-Day heroes and pass their legacy on to future generations." ~ Henry R. Lewis, Founder & CEO, Vantage Deluxe World Travel ParrottMom says no. What to know about Vantage Travel, the embattled Boston cruise ship le-de-France is the compact region immediately surrounding Paris. Founder @ Vantage Deluxe . Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times, and we are prioritizing impacted guests. Overview Company Overview Top Contacts Henry Lewis overview If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. With the exception of Americas Magnificent National Parks and Trans-Canada Rail Adventure & the Rockies, weve made the difficult decision to postpone all journeys through June 1, along with some additional departures beyond June 2021. I'd do some research before deciding on one above the other. and h****[emailprotected]. Copyright 2023 Northstar Travel Media, LLC. Vantage Deluxe World Travel | LinkedIn How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Patricia soon learned that she was giving families who had faced similar tragedies the opportunity to rest, bond, and build lifelong relationships with one another through one-of-a-kind travel experiences. Thank you for entrusting Vantage with your travel dreams. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. SoulCycle Inc. Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. We look forward to traveling with you in 2021 and beyond. Waited too long to get a passport? Saint-Denis | History, Geography, & Points of Interest Such a song and dance. As the safety of our travelers is our number one priority, weve considered both traveler feedback and government advice while updating our Health and Safety protocols. Just fill out our catalog request form. I want emails from Fodor's Travel with travel information and promotions. Inclusive in the fare are beer and wine with dinner, unlimited Wi-Fi access and a five- or 17-person expedition team (on certain routes). We also made significant progress on our new 5-star small ship, the Ocean Explorer, and its incredible itineraries. Henry Lewis email address & phone number | Vantage Deluxe World Travel Thank you for your ongoing understanding during this difficult time. Vantage Deluxe World Travel Introduces Its First Ocean Cruise Ship