Eventually I realized it was turning off by itself even more rapidly, now I have had it more than the 1 yr warranty & it shuts down before I finish 1 area in less than a min & will not power up. Its a simple inconvenience that because a big deal with the hefty price tag. I have brown age spots mainly on my forehead and was hopeful it would help. Recently my skin has been changing, Im breaking out a lot & places are dry that were once oily & oily places are now dry. You should feel comfortable with your decision. Customer service is easy and helpful, and FYI your 60 days start from the day you receive your package. Talk to your consultant and have her recommend something to combat the dryness. nope. Please consider sharing your experience with the BBB and filing a formal complaint with the FTC. I stupidly signed up for the auto refill but will just put the consultant off month after month if I have to. I never had that before now and I am on a mission to help others find the same confidence and financial freedom we all deserve! Seriously if you have a good product why would you stoop to that sales model shame on you. Anyone with a brain knowing this and still continues to sell this product to their friends and neighbors isnt right. I called and spoke to someone and it took placing me on hold for quite some time for them to come up with it was a technical error. I contacted Rodan and Fields in Australia to return them for a full refund. Many people have combination skin, or acne caused by hormones or bacteria (like staph around your nose). I look forward to chatting with you soon! All the other stuff I have tried is okay but I can find cheaper and better products elsewhere I even prefer Oil of Olay as a moisturizer over all this expensive stuff. I actually reached out directly to her because I was interested in the products and could only find them on amazon. I am a consultant with Rodan + Fields. Just think of the hormone patches. If you took a month off from using any skin care, you cannot honestly expect your skin to remain bright and for the spots to not show up again. Like anything else, your skin might need to get used to it and that may take a couple days. You have to try it first. I have spent so many $$$$ in skin care products between the cosmetics stores we have here locally (Ulta and Sephora) and even though I am purchasing high end well known names, my main objective (reduce pore size appearance) has never been met.UNTIL NOW! I cant tell you about the products as I am still waiting for my shipment but I can tell you their customer service is horrendous. I would never ever come back to use the products again! Maybe you will soon notice how they begin to look even more lovely than normal. Do the products work? I enjoyed r f products and did see results in some areas. These products work wonders and I can verify from personal experience and personal witness that they do work and are absolutely the best out there. In many cases- sometimes all you need to do is use common sense. I have a friend that just started selling RF and I was curious so I started looking up reviews. No means no. Opens in a new window or tab. Feel free to contact me if you would like information your options. I think if a person feels compelled to try a product they should be allowed to try for 60 to 90 days before committing to auto renewal programs and the kicker is the company offers discount if you take auto renewal and most ppl these days have to be budgeted and jump on the band wagon. I have been in this business for almost 2 years and I would be happy to answer them! The lip cream helps , I use it at night. All have about the same good and bad reviews. Yes, I am a consultant. Now my lashes are weak and brittle and many have fallen out. I did try R&F and had to return it because it is FULL of toxins! It doesnt leave you greasy after application, it does not sting your eyes when perspiring, and the light fragrance (almost a Lemon Zest scent) doesnt cause irritation; even to my youngest childrens sensitive skin. Paid $25 for next day shipping. Did you purchase through a consultant or independently? I am not paid to promote or sell the product, I use it and love it! I was given the I have been using Rodan and Fields Redefine kit for a recent flight to Boston. Redefine is a really effective anti-aging skincare system (regimen) that helps fight the appearance of fine lines, wrinkles, and loss of of firmness. Luckily, you DO get a reminder email from corporate (and usually the consultant) of your upcoming order so you should have no problem remembering. Do it every other night in the beginning and then step it up to every night when your skin gets used to it. Its posts like this that drive me crazy. Thanks for sharing your education, though. I have been using R+F for 2 years now, recently went through chemo and radiation and lost my hair and lashes and brows thinned out something terrible. Answer your own questions and find out for yourself! Even if you went to a dermatologist and spent thousands of dollars, your sun spots will not disappear in 4 days. I can see your frustration but you have to see that is individuals and not the business. Some additional great newsthe long awaited AMP MD skin care tool The Best Spent Minute in Anti-Aging, will be available soon! I used more makeup to cover the redness, even though my friend tried to also sell me on their light coverage powder because if you use the products, your skin is so great you dont need anything else! I was also told that acne breakouts happen with everyone, because your skin is purging toxins, this is how it works! Everything the consultants tell you is a lie to get you to buy. So its no wonder that R&F is not working for many people and causes reactions in the skin! in order to deliver 2.5% benzoyl peroxide in tandem with a boosting gel, which ensures maximum efficacy of benzoyl peroxide. Euromonitor International is the worlds leading independent provider of strategic market research. If you become a consultant you will become this person because thats how the business works. Dont know if you ever got the Macro-E! I cant wait to add in other Rodan and Field Redefine products, I just want to make sure my acne is really under control for a while before I mess with this transformation! I am so sorry to hear about your frustration. Dont waste your time or money. This company has a fantastic reputation and they want customers to be happy with the results, and if youre not, they will refund your money. The bottom line, in my opinion, is that each person makes purchasing decisions based on emotion we prioritize everything in our lives and depending on how you feel about your skin and how important your objectives are to you, will determine what products you decide to purchase. I took pics before I started and used reverse and redefine along with the roller and macro exfoliator. finally, my skin wasnt painfully dry and irritated. What a first-world problem you have. So the most important thing with lash boost is that you WIPE the excess off on the lid first! Like most eye creams, the Multi-Function Eye Cream contains caffeine, which can help to reduce the appearance of dark circles and firm, Rodan and Fields Recharge Detox Mask is a rinse-off exfoliating mask that contains charcoal to help draw out impurities and environmental pollutants that accumulate throughout the week. I get flare ups, I never have clearest skin but this is the closest I can get it. I am a licensed esthetician. Turns out I know a few consultants, so try again. Hello, I am not a Rodan and fields consultant. Just to clarify on use of words, REGIMENT normally refers to a large group of (traditionally) military people. I am so thrilled because my face has not had any new breakouts since I started the regimen. maybe avoid using the products over that portion of your face. Not only were my fine lines around my eyes much better (not gone by any stretch, but much better,) but the macro exfoliator (which they dont carry anymore) helped the fine lines on my forehead quite a bit. Nurses are NOT, by any means educated on the skin and skin conditions these products are claiming to treat. Rodan + Fields website or consultant is the only way to officially get their product with 60 day guarantee. I wish you the best of luck, Britney! This sounds like an advertisment for R+FI wonder if Shazia works for them? I was totally shocked (and jubilant) the day she finally stopped using makeup! About 10 calls & emails since November and Im out $700 and the product. but his 1st after pic will be taken on Sunday. I hope this helps clarify the differences for you. Their customers are !! For the price that is paid for this product, the customer service has been horrible! Rodan + Fields also does a wonderful job training its consultants who never claim to be dermatologist. I also tried the eye cream which has proven after on month, shows a different in the fine lines. One key ingredient is the brands proprietary RD3 Complex. Customer service is phenomenal and the business is what you make of it. Not many creams out there that you buy in department stores can offer you this. Everyone should wash their face daily & use sunscreenonly a few more steps in these regimens. Of course they are not going to talk up a product they are not selling.. they would rather you come see them. I got the Reverse regimen, because, frankly, I dont have a lot of skin problems. Tonia. I am not a sales person but I do feel compelled to share R&F with others. My daughters skin also turned around from being acne prone to beautiful with unblemish. Just let me know what works for you. Blech. I find R+F makes my skin super red. While these products have proven results time and time again, they are not for everyone. The products work for some, others they dont. Just write R + F in the subject line. You have to exercise, meditate, eat very clean, wash your face. Anyhow, I decided to jump and sell the products one to cover my costs, to share something that works with friends and family and others I meet and three I get bored in my off hours and needed something to do. i would think with all of the hype about how great your products are that there would be no time limit for a refund. I thought I was the only one irritated by the hard sell! It took me 14 years to finally find a product that worked for me. Technically no one is forced to enroll in the replenishment program, its just a convenient option to save 10% and free shipping. If we want to buy your products, wed much rather do it on our own accord. I ordered the Unblemish Regimen from a facebook consultant who I know well. Hey Carol! A broad spectrum SPF 50+ sunscreen protects the face from sun damage. Rodan + Fields sells a comprehensive line of skincare products, which are broken down into four categories: Redefine, Reverse, Unblemish and Soothe. So Ive aged rather well anyway. I called Nurse Mary, the go to resource within the R & F company to discuss. This is my first experience with this company, and its a bad one and I havent even tried the product yet! I also have several friends who are skincare specialists at a large cosmetics chain. I had a similar experience. Stand way way back and look at all these comments as one..See.. Would not recommend! I want my smooth skin back!! The site had issues and couldnt use my card to order. I have not seen my guaranteed refund. After bad reaction to some make-up she broke out for months trying different products that didnt work. My skin has never looked worse in my entire life. Yes, the products may be what some consider pricey, but honestly, dermatology made, dermatology grade products that work, no prescription requiredthat in and of itself, is worth it seeing personally what they have done for me and my family. The acne line has cleared my adult acne and the moisturizers are amazing. I have had to go to my dermatologist and asked about many different lines for my skin including R+F. There are quite a few ingredients in this powder that can help to strengthen the skins barrier function, such as squalane, ceramide 3, cholesterol, Rodan and Fields Intensive Renewing Serum is an anti-aging serum that is said to reduce the appearance of fine lines, wrinkles, and loss of firmness. Please reach out to me if you are still interested in becoming a consultant. Products are fine but so are so many other products out there. Ive done so for a year and never had an issue. I became a Rodan and Fields consultant in August. If I couldnt do it I would find the right place for them. Im tired of them stalking me on Facebook trying to make me join their little pyramid team. I use Serious Skincare from HSN. I was unable to be outside for weeks, even while wearing a hat and after discontinuing usage. Rodan + Fields was started by two Stanford trained dermatologists, Katie Rodan and Kathy Fields. Ive always been a high maintenance type i.e regular haircuts every other week, clean shaven everyday, clothes always pressed not matter what the occasion, and was taught by my dad at an early age the importance of moisturizing regularly. I wished people would get off the, Most of the positive comments are from consultants! Contact me for more information. If you are looking to earn some extra income or to work from home, Rodan+Fields can do that for you! I did hear back from a Rodan and Fields American rep who was very nice on the phone. Pricey trash!!!! I use the facial scrub, the day and night cream, the eye cream and the lash boost. I am so sorry that you have had this experience with the skincare line. Each person runs their business as they see fit. Now I cant get enough of the products. The older REVERSE Steps 2 and 3 are still available as the REVERSE Skin Lightening Accelerator Pack. First, the microdermabrasion device is very difficult to use. NEXT DAY SHIPPING does not, in fact, mean next day shipping. But your skin absorbs everything within 26 seconds. So heads up ladies, if you are selling R&F, dont forget to discuss your product. It took me two rounds for it to clear up. I would love to give more information to anyone interested . I normally handle my customer accounts and make sure they are aware of their next order. Is It Worth It? My Review of Rodan + Fields REDEFINE Regimen Im not an aesthetician, but this must be maddening for you! Have these people ever thought that these Rodan and Fields consultants use the products because they work and they love them like anyone else who uses the products who arent consultants! Individual products are also pricey. I am a user and a consultant and have been using the Redefine regimen, the micro-dermabrasion paste, the night serum, and the AmpMD roller for about 14 months now. As a consultant, you will need to purchase a small amount of product each month, but that can be for your own personal use (you are a walking billboard) or you can turn around and sell that product. This product is designed to break the cycle of chapped, dry lips by using some of the hallmark ingredients that youd expect to find in high end face moisturizers and serums, So today were diving into this product to see exactly what makes it so special. If youve got serious skin issues then of course consult your doctor. I dont think they are a scam at all and I find their prices to be very reasonable (actually pretty darn close to Clinique prices and I like R+F better). Remember, you deserve the best. If it still doesnt work for even fare all recommended way on using it, just return the product within 60 days for full money back guarantee (except shipping) even if the bottles are empty. For me I will continue to see if I am as please and if I am I will become an consultant. I had to go to the doctor to get face cream to treat the Perioral dermatitis. The amount of product was very disappointing for the price point. I had to place an ad-hoc order so i can continue usage of some of the products in my regimen. I called customer service to cancel and was told I was within the 60 day guarantee period. Very unsatisfied customer here!!!!! I want to urge you to go to a dermatologist if you still have redness in the crease beside your nose. Everyone says the same thing and recruits the same way and thats proven on this one message board. Redefine Amp It Up Special combines 4 clinically proven products plus a micro-exfoliating derma-roller to bring your firmer, more supple-looking skin and fewer wrinkles. The Redefine Regimen kit retails for $199 and is meant to improve the appearance of fine lines and pores, and help users get smoother, firmer looking skin. 4. So contact me if you want great results. I used the products in the kit, yes, I used the cleanser in the airplanes shower and managed to apply the other products on my first class seat. It took 2 months for me to see a difference and now my skin is a healthy pink not red and the broken blood vessels are not there or visible. A friend of hers sells R and D and is trying to get my daughter to try it but after hearing this I will be sharing it with her. There is nothing to lose by trying the products but wrinles, bigger pores, or unwanted problomatic skin conditions. Is that really something to complain about? This is the best skin care range I have used and I have tested many products. I suspect most reviews are made by consultants selling the product. I love that as the seasons change and my skin changes I can incorporate different products to help! If you worked out for 2 months straight, then stopped working out, would your body change and go back and lose muscle tone? The products do change your skin but you do need to continue to use them. I have never had anyone be told they couldnt return their products and no hassle fromthe company. Hi! I have never felt this away about my skin since I was 14. It is pulling all of the yuk out. A few months have passed since and I have used these Rodan and Fields products a few times per week.Since this is a prolonged period I certainly have a strong expectation of what Rodan and Fields can do for my skin. Keep using and remember to use your sunscreen and the mineral peptides to protect your skin. Level V Executive Consultant. You are definitely missing out! Just keep an open mind because some dont give it the recommended trial time. Rodan and Fields Review - Must Read This Before Buying I didnt realize that was what was making my eyes so horrible so i used it for a couple more days before realizing the reason. They will tell you to keep using the product so that you go over the 60 day return limit and then you are out almost $200 dollars. At the end of the day most dermatologists will recommend products readily available at your drugstore. Im sorry for all of you uneducated reviewers that felt this was a good place to bad mouth 2 world renowned dermatologist K. Rodan and K. Fields. Um its not the skin thats clear here.SCAM. I am NOT a Rodan and Fields consultant, nor do I have any agenda for promoting this product. Looking for smart, savvy people to join my Rodan and Fields team! If they were the world would be a much better place! [Misc] List of product alternatives to Rodan + Fields Many estheticians sell R and F. Becoming an esthetician is an 11 month program at our beauty school nearby. Unfortunately this was a consultant issue not a company issue. Buyer beware. I can say without a doubt this is the worst product I have ever used. If you leave your career to begin a new one, you dont say youre retired. However you repackage it and whatever miracle product is dangled out in front, multilevel/network marketing business models only benefit early adopters and the people who start the business. It blows my mind. Someone else posted about using Vaseline. So many people say it is so expensive, can someone tell me how much monthly? I suggest going to see someone with the education, experience and knowledge behind them. Thats all I have to say! I purchased lash boost from a consultant and i didnt try it for several weeks mainly because i was just so busy i simply forgot. i am very disappointed in your product and in your customer service. NO REPLY until i emailed again with a not very nice communication. , I am a new consultant in Colorado and I love love love Rodan + Fields. I agree you definately should be seeing improvement not getting worse after a couple weeks of use. I travel for work, and I dissapeared for 30 days. These products have at best a 50-50 chance of working for you based on all reviews. Around my chin I have zits on each side, and i didnt see any improvement in my wrinkles. For those who want it stopped call your Credit Card Issuer. Starting with yours. The reason I am here today is to do research on this line and business before purchasing or becoming a consultant and this response tells me everything I need to know about your business structure. How dare you critique and publicly belittle a random, anonymous paying customers honest assessment not marketing or bs as I am sure she is not getting paid for her review. I have found other products that are safer to use. Most r & f consultants I see are young and truly have no wrinkles. So without further adieu, lets get started! I have an amazing team and I a part of an amazing team, always looking for motivated leaders to build my business. By Leah. My skin got extremely rough and dry and my acne got so much worse. I am an R&F consultant, but I would have to agree with you, WG10. I am 42 and while I am blessed with great genes for skin my age was starting to show. Not only do their products contain a plethora of toxins, they often dont warn their consumer of their cancer-causing and skin-irritating ingredients Worse, they go out of their way to market their products as totally safe and non-toxic, which couldnt be further from the truth. But the stuff I likeI really like! Finally, there is an aesthetician above who has practiced for 27 years and loves R&F. I wish there was something that was more reasonable with price and you could justify spending it every 3-4 months. While collagen is necessary for maintaining youthful-looking skin, the collagen protein is too large to absorb into the skin topically. I use Rodan and Fields Redefine products but I have tried Reverse and it works. ), but then it never peels like it did with the chemical peel and it is accentuating wrinkles. Lol, go figure! I had to stop using the product and start using Castrol oil to help my eye lashes again. The formula includes the antioxidant vitamins C and E, which help to scavenge free radicals. But dont try to sucker these poor, unsuspecting women to sign up UNDER you when history says theyll only be wasting their own precious time and resources. If I could say one thing about R & F its this : OVERPRICED. She was fine with that and went over the products with me. So I personally feel that I was scammed by the professionals in my life as the VERY expensive products I purchased per their recommendations never worked and those professionals I paid out the nose to visit NEVER offered me my money back when THEIR suggested products didnt work. Please send me before and after photos if you have used redefine products. Im a 49 year old guy. They have hired layman as consultants who have no expertise about skin info, who make money selling these products, and will be aggressive to sell these products. And I thought maybe my skin was dealing with an adjustment and would sort itself out if I kept using the regimen (because, again, my skin IS NOT dry or painful, except where Im breaking out all over my chin, and cheeks.) I think if this were eliminated, both the consultants and the company would sell way more product. With consistent use, this treatment should help the skin appear lighter with a more even tone. Positives are simple it REALLY does wonders! Did you ever get connected with someone to answer your questions? I tried Rodan & Fields to supplement my income and fell in love with the products. I used the Redefine regimen for 9 months. Acne? For years12 to be exactRodan + Fields' Redefine Regimen has been an anti-aging cornerstone in countless skin-care regimensit's also been a best-seller for R+F since it launched. Thank you for your NOT helpful advice. Reverse is definitely not one of them. This new army of consultants uses Facebook and Instagram to promote the products. you are an idiot. This product contains Bakuchiol, a naturally-derived alternative to Retinol, and Glycolic Acid to target fine lines and deep wrinkles for more definition, and smoother-looking skin. Imagine going into Mary Kay or Avon when it first started and where we would be now?